Quality Inn Post Falls - Coeur d'Alene

The staff was always cleaning the property

I arrived between 9-10pm for check-in, and the staff appeared to be very busy but were super friendly and tried to check me in quickly and courteously. The room was clean and comfortable, but the sink did not drain well and one outlet was not in use by the bedside table (cover was off, outlet box was loose). This was a bit concerning. There were a bunch of rooms with doors propped open, too, which I guess was for cleaning and/or verifying the work was done, but as a guest this felt uncomfortable to have so many rooms just hanging open in the hallway. Other than those two things, it was a good place to stop during a drive cross country, relatively affordable, nice breakfast selection (more hot food options than most other free breakfast hotels), and the parking was easy/plentiful.

I like this app good prices and easy to use recommended!!

The staff were nice but somewhat disorganized. When I arrived no one was at the front desk. Check in was ok the gal at the front counter was nice. I was placed on the 2nd floor which would be fine if traveling with a spouse to help you or not having 50 lb. luggage or being exhausted from traveling. When I got to my room it smelled like smoke even though it was a non-smoking room. There were 3 lights in the room and only I worked. I went to the bathroom and the drain plug for the tub was broken and missing, as well as the safety handle inside the tub that connects to the wall. My door was having issues with closing all the way and locking so I slide the security latch on the door. This place is so close to the freeway so if traffic noise makes it hard for you to sleep then this is not the place for you. The bed wasn't very comfortable and because of the poor condition and quality of this hotel I was concerned about the cleanliness of the bedding. When I woke up in the morning I had a early departure and loaded my luggage and belongings. I looked to the left of my vehicle and there was glass on the ground from someone's vehicle either being broken into or vandalized. That was a clear indication it was time for me to leave. When I checked out I informed the person at the front desk about the vehicle next to mine and the situation, however he didn't seem concerned at all. I was trying to save a few bucks and time, however I wouldn't recommend this Quality Inn at ALL.