Staff was able to assign a room with not too much traffic noise. The tub was annoying water dripped out of the faucet all night. Couldn’t get the hot water to work correctly

We like the easy access to the expressway and the places for shopping.

Not like the other best western that I have visited most likely looks like a motel

Good

It was clean and convient. Accessibility to highway and convient to shopping.

Breakfast was included.

Very quiet

exelenet

The hotel looks antique however it is clean. Breakfast is as American standar however it is not clear when service ends; looks like 9:30 AM but there is not enough variety around 9:10 AM and personnel start collecting all stuff even when people is still sit on chairs and still eating. Rooms are really clean and frontdesk personnel do help about your questions and needed support. The place is near a lot of stores even reachable walking.

Roaches

The place is out dated. To much noise. Most places check in time is 2 here is 3. Just wasn’t Happy with the service!

Due to a large group of people staying at the hotel for a softball tournament, they left all the common areas dirty, the ice machines empty, and the trash bins overflowing. My son contracted conjunctivitis in the pool, and he is still experiencing discomfort.

Check in and out was super easy and quick. The staff was very friendly and helpful. We stayed one night, there was one noise problem in the shopping center at the back of the hotel, but the staff handled it quickly and we had a very peaceful night. The room was clean, breakfast was good, we will most definitely stay again.

Room card kept deactivating but overall great stay.

Everything was going as planed buy at the time of leaving the hotel I was in a hurry and I forgot my Phone I noticed it right away but I check with another device and showed that it was at the hotel I went to do what I needed to do thinking that I was going to get it back I remember where I left it and everything but no they said that no one found anything I don’t like problems but I do report them and they where aggressive when I came back so I did not get my phone back

Great hotel

Place was clean and comfortable. It’s an older hotel but it’s very clean and the folks were very helpful. 4.5 stars

Hotel staff friendly and attentive. Staff running the breakfast were extra attentive, quickly replenishing finished items and cleaning up eating area. Our room was right by the stairs/bar area which was loud from upstairs guests going in and out through the night.

It was an excellent option in Mcallen. All the staff is very kind, specially the ladies form the kitchen in the morning. They were very nice. The pool was great, clean and comfortable. I recomend this hotel.

There was not hot water it was just warm

Was great, clean , nice and good price. I don’t like I had to leave a deposit… I guess should have to be made a list of people who are not the best or the worst guests. Because we never had made any damage in a hotel.

Friendly people, very well staffed house keeping people were everywhere. Very clean and just a simple place to get a good nights rest. The Toucan Lounge was also a fun place with locals and guests. Breakfast was very nice too.

Excelent

Customer service was great and the place is was so close to the mall and different restaurants.

Great locations around the hotel!

It was very enjoyable.

Nice spot!

Great room, clean comfortable. Staff very friendly.

On this trip, everyhing was ok.

Very clean but very noisy area early in the morning. Beds are very firm.

Hotel MUY limpio. Very neat and clean hotel

A very pleasant 2-night stay in McAllen, there in the famous Rio Grande Valley birding area. "Easy parking" because after the CHALLENGE of patiently driving through the road construction on the road fronting the property, there is plenty of parking around the motel, and we felt safe parking there. "Quiet" because despite the roadways, inside the facility and our rooms seemed calming, quiet to me. All staff in all areas were pleasant and helpful! Our original room was fine enough. Then as we prepared for bed the over-sink light fixture bulb burnt out, and we were promptly offered & pleasantly changed to an upgraded room. Only issue with that nice room was the few gnats that we believe were coming out of the sink overflow and drain. Beds and all were comfortable. Breakfast was very good, and the morning hostess was wonderfully pleasant.