Very poor stay as we were booked in the wrong room and other guests tried to walk in.

Beautiful place to stay very family friendly. If I come back to the area I'll definitely book here again! Thank you for the wonderful service

Stay was fine. Linens were clean and comfy. But the room is rundown, the shower head sprays everywhere and needs replaced or cleaned better. Lots of limescale in the tub. And the heat/AC unit under the window kept shutting off at night (had to keep jiggling the plug to make it come back on) so we were pretty cold

This was a nice family friendly hotel with a great pool and hot tub. The sauna doesn’t heat up properly. The wifi is intermittent and I found myself using my data frequently d/t the wifi not working well. They have laundry rooms on site and sell detergent packets which was great. This hotel is very close to downtown Midland which was great. I think they should leave an extra blanket in the room as I found it a little cold to sleep. The only thing I found frustrating was using a third party like Expedia to book I was not quoted properly for the additional municipal tax. This was a problem as our room was funded for medical travel so I needed to pay what I had reserved. I think this is largely a problem with Expedia and not the Hotel but the Hotel acknowledged guests have been having difficulties with this so I think hotel management should make it a priority to resolve this issue with Expedia so guests don’t have to deal with problems at check in. It was not easy to resolve and was a hassle with a tired child waiting to check in in (45 min or more on phone with Expedia) . Otherwise no complaints and would stay again if needed.

Hotel was very nice and clean. They were able to group those of us from north bay together even though we checked in on different nights

Room was clean. Pool area was very unclean. The breakfast wasn’t that appealing. The building could use some fixing up in a lot of places

The Pool, Sauna and Hot tub was clean and nice and The Staff were very nice and friendly. The property was nice and safe. The breakfast was fresh and tasty. The only things that I would change is the Pollows which were smaller than standard pillows and the room was a bit out dated. The biggest flaw was very small showers. It was very small for someone who is 6 feet tall and likes space. It would have been better if the showers were bigger and the rooms not outdated. Overall I'd rate it 4 Stars out of 5 and would definitely come back!

Great location and friendly staff