Stayed 7 nights. Never had any housekeeping come. We threw away our own trash from baskets. 7 nights without new linens or towels The hand soap at sink was so thin that it immediately broke and parts washed down drain The GFI electric sockets at sink were broken and would not reset Begged for new towels. “We ran out” were the words from front desk. Given 6 hand towels for the 2 of us to shower Given pool towels (blue stripe) next day as “we ran out” Came back yesterday at 430pm. My sister had died The Starbucks/restaurant was dark. Asked at desk what’s up We were told there was a funeral the next day and restaurant was closed until further notice. I have NOT had such poor service even in lesser hotel/motels. Will not be coming back to Marriott any time soon

Very nice hotel check was easy young man’s at front desk very nice and very helpful

There was no heat in the room because the thermostat did not work. The refrigerator was broken and had a foul odor. Management never took my call to rectify the issue

As we sat visiting with friends in the lounge area, two staff members got into a yelling fight, swearing at one another. It was very unprofessional. Also, the internet did not work, it would connect but show there were no open networks.

Nothing

This hotel needs to imply new policies for guests who think it's okay to be extremely noisy the entire night. I couldn't sleep at all with the constant noise coming from the third floor above my room. It sounded so loud and even after calling the front desk and complaining of the noise, nothing was done. The tv in my room never worked at all. The cable box was unplugged and reset and the tv still said "no signal". The front desk was no help for either of these issues. Also, the next morning while taking a shower, the fire alarm went off and it was super inconvenient to have to rush to finish my shower for no reason. The elevator definitely needs to be updated because it seems like it's on its last leg and will break down at any given moment. For the price of the rooms, you would think you would be getting something worth your money. This hotel definitely needs to work on several areas before they charge the price they do. Terrible visit and even after letting the staff know of these issues I encountered, nothing was done to rectify the situation.

Very dry smell very bad

Very quiet clean and convenient location. I was not happy that the Starbucks location inside the hotel was closed before nine o’clock.