It wasn’t clean but wasn’t dirty. The shower didn’t get hot and the sound from the elevator All. Night. Long. kept us up. AC did stay nice and cold. Staff was friendly at checkin and check out but did not get a receipt or explanation of any charges for the room.

Let me start off by saying I’m pretty particular with cleanliness of hotels. Cleanliness was the best part of the stay. The room was near the elevator and you could hear the motor all night long. The shower curtain bar was broken and the shower curtain wouldn’t stay closed during any shower. The water in the shower was warm but we could never get the water hot no matter what position the faucet was at. The sink was clogged. The mattress had a large dip in the center of on of the beds. None of this was a huge deal and not even enough to ask to be moved. What was upsetting was the dismissal at the front desk at check out. I suggested a Maintenance order be put in for the hot water, shower bar, and clogged sink. I was told I didn’t know how to operate the faucet and was dismissed. I have been in customer service my whole life and this was not the correct way to handle the situation. I wasn’t asking for a discount! I wasn’t raising my voice! I wasn’t being nasty! I was suggesting they fix the issues before the next guest arrived. I wouldn’t have even left a review, but the way the ladies at the front desk choose to handle the situation was not ok. I choose to pay extra money ($460 for 2 nights) to stay in a place that I thought would be better than some of the older hotels in the area that were cheaper. So if you choose to stay here, make sure you don’t get a room near the elevator and check the hot water before unpacking. And DON’T expect good service at the front desk either!

The property overall was very taken care of, staff was exceptional, room was nice but lacked a recliner and mattress was way too soft for my liking. Breakfast was disappointing, the only hot food was make your own waffles and toast, bagels cold cereal, packaged muffins. The restaurant next door, Bubba’s fish camp and smokehouse is out of the park good!

the key card to get in doors and room doesn't work well at all. it takes about 20 times each time and sometimes (as at an outside door) not at all. you must get that fixed!!! the hotel is fantastic, right next to Bubba's - the best! great location too. But those key cards spoil the good!

Upon arrival I was promptly helped. The two women at the desk were super nice. Going to the room I see that doors outside the hotel need a touch up and the room needs a serious upgrade. The suite furniture was dirty and outdated. The bathroom was clean but everything was old. The air in the bedroom part didn’t work as it should. The tv started to turn off randomly. And breakfast was a joke. Overall those type of prices should be criminal for the way the hotel looks.

So the first night which was a Friday many other guests were coming in loud and late (after 1 am) .. one group had 2 very large dog that got into a major fight right out side our door...having driven 9 hours from sarasota fla we were exhausted and got no sleep. Your staff was great except whoever was on dury that night... sat a lot of the same ..pool was closed that sucked..breakfast was difficult since we are both diabetics and everything but fruit and hard boiled eggs was carbs...pur bath tub was cracked the the electric plugs were bad my plugs kept coming out.and with no room service i was constantly at the desk for linens coffee and cups in our 3 nights. The most annoying thing was the constant having to get new room keys through NO fault of ours i was told that was an ongoing issue and they were waiting for management to get new keys. So it wasn't great but your people were nice. We'll look for a different place.

Hotel was dirty, it smelled, breakfast was awful. It felt unsafe. We switched hotels after 1 night.

The hotel was quiet and clean. They accommodated my dogs. The staff was friendly. The breakfast was a normal continental carb focused breakfast. I would recommend adding to the menu like turkey sausage and scrambled eggs.