Clean but pool was closed

Staff was great!

The carpet throughout was old and dirty. The hallways were dark and depressing. The beds were uncomfortable and the bed was right next to the bathroom vanity. Heating unit was extremely loud. The blackout curtains didn't block the light from the parking lot. Only good things of note -spaciose living and work area and very large flat screen tv.

Enjoyed the welcoming fireplace in the lobby. Spacious rooms

We loved the room layout but we did not like the poor climate control, the rock hard bed and the soft rectangles that were supposed to be pillows but had zero support.

We choose a suite for accessibility for 2 family members with special needs. Amazingly clean. I can honestly say that was the cleanest hotel I've ever stayed it.

Coffee maker in room broken. Elevator door call button broken. Several exercise machines broken or needing repair

Great price for the location. Room was clean and in great condition.

Very friendly staff. Enjoyable stay as always.

The room was spacious (designed for a handicapped person), though the decor was dated, interior lighting uneven, and the view out the window was over mechanical equipment toward a brick wall. The staff were accommodating and helpful. But it was noisy--various mechanical units, not just the A/C for the room, going on and off during the night. Check out the room location first!

Everything was good except for the elevator. The carpet in the elevator was dirty.

Great check in, very friendly and helpful staff !! Nice & clean ! Enjoyed our stay !!

The men who work at the front desk are very nice, however the service from others are terrible. Our room was freezing and we called to the front desk to get some blankets up to our room. We were told “you can come down and get them yourself.” … as I got out of bed and found my shoes, a man came up the stairs and threw two blankets down in front of my door. They were not in a bag, no knock on the door, just towels thrown on the ground. The next day, we had asked for someone to come tidy up our room. It’s complimentary and you have to ask the front desk to send someone to our room to tidy, so we did. When we returned, our bed had not been made, our dirty towels not taken, and trash still in the can. We are a clean family, we just wanted someone to change our towels for us and make the bed. At first I thought that they had forgotten, but on the desk there was a card that said “you room has been serviced by —-“ and a woman signed her name at the bottom. Someone came in, put the card down, and thought we wouldn’t notice. The facilities on the property are nice, and like I said the front desk staff is amazing. I’m not sure if they have in house cleaning staff & nighttime staff, but they definitely ruined our stay here. For over $200 per night with taxes & fees… you would expect MUCH more than what they are giving you. I HIGHLY recommend staying somewhere else if you actually want to get your moneys worth. I wish they would refund my stay as it was not worth what I paid.

Worn in need of some tlc.

I needed an immediate place to stay and thought I would be getting a good room from a name like Marriott. My hotel room was not very clean to my standard which I can admit is pretty high. I could easily hear foot steps from the people above me as well as a screaming baby next door. The room felt like I could have just been in a subpar college apartment. Everything was just kind of "meh," not good, not bad. And maybe that's what you're looking for. My room was also overlooking the basketball court and picked up a lot of sound from outside. $200+ a night after tax for a not so clean room with thin walls feels like a bit of a loss. I would have categorized this quality as a 2-star hotel for $99 a night. If $200/night is within your budget I would keep looking, I truly believe you could find better for a similar price, if not less. If you just need someone where to rest your head for the night, I still think you could find something better for less and this place works- just consider bringing some ear plugs. Importantly, it was not my worst hotel experience ever. Front desk attendants were nice and the sheets were not stained or ripped. I'm a little surprised this place has 4.0+ rating on Google. I was only there for 1 night and I was glad for that. Overall, no major red flags but nothing special either.

We stayed here one night, the rooms are nice and spacious love the kitchens and the front desk guy was very nice.

Very clean & fresh smelling. Michelle n the breakfast area was Awesome, had a Great smile every morning, she was always cleaning & refilling the containers with fresh food. Michelle definitely knows how to take care of the guest n this area. If ever there is a promotion r pay raise she deserves it.

Clean quiet, comfortable, staff was friendly and helpful

Check in front desk staff was very kind. The night shift was less than helpful. We needed bedding for the pull out bed and he said if I wanted it anytime soon, I’d better come down and get it myself. This was at 11:00 PM. I’m not sure how he’s be so busy that he couldn’t run it up. Bedroom was large and clean and comfortable. Some where and tear and general cleaning could be better out in the hallways and busy areas. Walls and carpet were a bit worn. Pool was nice and clean. Breakfast was good enough. We would stay here again.

Real bad

Great service, friendly staff, clean rooms

Pretty decent place to stay.

Great safe stay

We were there to get married. Once the staff found this out, they treated us like family. They went out of their way to make sure we had everything. They even gave us a gift backet with a card signed by the entire staff! They teally made our vacation!

Nothing unique. Needs to be updated. Basic.

The trash in the hallways wasn’t picked up once, for anyone, during our stay. The trash bins outside were overflowing and never cleaned up.

Clean and great staff

The reason I gave four stars instead of five was because we were four adults in the room and we needed additional towels, toilet paper and sheets, blankets, pillows for the pull out sofa. Our king suite was not prepared for us and we had to request necessary supplies every time. On a positive note most items were delivered quickly to us. We had to wait for towels and the fourth member of our group then went to spa area to get a pool towel as regular towels were in dryer. Note to staff: prepare ahead of time for number of registered guests.

The pool was not working front desk sent us to the hotel next tmm I’m them the Hampton the pool was not very good. Our room was not the cleanest.

Pool, ice machine, washer/dryer all out of service. Advertised games and none available. Basketball hoop was hanging by one screw. Basketballs were all deflated. Room was never cleaned.

Check in person took a long time to check me in even though i already had a reservation. Did not know until after checking in that the pool was closed for maintenance. It was one of the reasons i picked this hotel. Room had dog hair all over in it left by previous guest. All over couch and both beds sheets. Otherwise appeared clean.

Very comfortable