The room was nice but the bed was hard and I couldn’t sleep so we only stayed 1 night and when I told the front desk employee why I was checking out early he laughed and asked if I wanted my receipt no offer for a refund

You get what you pay for. There have been a number of surface upgrades, but quality really isn't there. There is very little noise proofing so any guest coming and going through the alarmed entrances can be heard in the rooms. Additionally there is an issue with the pipes and a high pitched whine would occur frequently throughout the night - loud enough to wake us from sleep. It increased with the number of guests at the hotel. The bathroom and closet doors would not fully close and latch. When we checked in there was residue on one of the door handles and something that looked like melted yogurt frozen in the freezer. The employees are very nice though.

Overall a great stay, comfortable and log cabinish in the rooms. Arrived late. Left early. Rooms were cozy and cute.

Nice for a one night stay but do not recommend for extended stay.

Though this property was clean and it was easy to get downtown. The heater/AC didn’t work well. The knob was broken and wasn’t able to be turned. The water in the bathtub didn’t drain well.

First issue was trying to hang up my coat ... there are no hangers and ... there is no closet rod! It was thought of, because the left side holder is there, but no one got around to putting a right side holder and rod into the closet. In the bathroom, the plug to the tub was lying on the tub floor. Maybe they were trying to unplug the drain, because water drained very slowly and just left without finishing. The sink didn't have a plug at all - maybe they left without finishing. On Saturday night we returned to find the towels were replaced but the bed wasn't made - maybe the housekeeper left without finishing. We could hear conversations in the next room - maybe the renovators left without finishing insulation. The Saturday continental breakfast was all right, but on Sunday the breakfast started without being replenished ... no one bothered providing two days of food for the continental breakfast. I felt sorry for the desk clerk who had to take complaints ... it's not her fault when others leave without finishing. One thing for sure, I'm finished with this establishment.

Pleasant, comfortable room. Will stay here again.

It’s always a fun stay here but the owners need to be ashamed of themselves about a SERIOUS matter. You turn your local citizens away, even in times of disaster. If you can’t help out your fellow neighbors in times of need, you’re no good. This really needs to be addressed. Remember, you reap wish you sow.

Very friendly clean and enjoyed our stsy

VERY NICE! From the staff to the room to the location…perfect!!!

Has bed bugs

Don’t give them your credit card information! They charged my credit card twice and it’s been over 3 months they won’t return phone calls or emails they have kids running the front desk very unprofessional

Looked like a cute place to stay, but had many issues. Toilet didn’t flush properly so we had to use lobby bathroom which was very inconvenient, refrigerator did not work, so I had to keep everything in a cooler with ice, strong smell of marijuana coming from our bathroom vent all night, and hallway reeked of cigarette smoke in a non-smoking hotel. Grounds were covered in cigarette butts. Staff was very hard to find and unfortunately our room phone wasn’t working either. Made many complaints through the night and the only answer I got was “do you want to move rooms”. Asked for a refund and did not get it. Unfortunately I Would not recommend this hotel and it’s a shame as it’s in a great location.

Nice cabin style hotel with a beautiful view. Could have used a little more cleaning in the bathroom when we checked in. Otherwise a good choice with friendly staff. Housekeeping took out the trash and provided new bathroom essentials daily.

The beds were terrible. You couldn't sleep. You could hear everybody in every room coffin talking, walking absolutely zero noise barrier whatsoever between floors and between rooms. Wanted to have clean towels for the second day with four people in the room. They refuse to give us four towels. We had to force them to give us clean towels. So all at all I wouldn't stay there. I would go somewhere else

This was a great place to stay! The front desk was very helpful and made it a great experience!

The temperature knob was missing from the AC/Heater. So we had to adjust the temp using the using the center post the knob is supposed to slide onto. It's November and the heat doesn't work, only the A/C. The room was not clean and they didn't have coffee in the morning.

We enjoyed our 3 night stay. Carol was amazing and went out of her way to please us. Also, Peter was very helpful. We will definitely stay at Reid Ridge again.

It is a very nice place, but they can do much better with cleaning the spots that think are not very visible.

The property was very good and clean. The front desk lady was so nice. I would definitely stay there again.

This property is pretty nice but it just needs some tweaking. There was dust in the area around the baseboards and carpet that have probably been there since construction. Smudges on mirrors and refrigerator. Ice build up in freezer in fridge. The room was pretty though with wood walls which gave a cabin feel.

Good property for a 1-night stay

Stay somewhere else. There is a reason prices are low. We had 2 nights booked, but, left after one night. Room was unacceptable for several reasons. Contacted Hotels.com and talked with real person. She contacted the hotel and I was told the hotel would refund one night. After 2 weeks, still no refund.

Beds were uncomfortable and amenities were limited.

Very nice room and knowledgeable help, very courteous.

The staff was super nice. We left a jacket there & they called to let us know.

Staff was friendly & courteous. The bed was comfortable and room was clean. The walls however could really use sound proofing.

Cozy, accommodating, non-pretentious, clean, friendly place to stay in Blue Ridge GA! Staff was so friendly and helpful - was more like staying with friends or family. Highly recommend Reid Ridge!

The staff is friendly. It was an easy stay.

Very relaxing environment and also quiet. The feeling of being in a cabin because of the finishing touch.

Quiet location. Average breakfast in small lobby. Helpful staff. Cleanliness and room lighting could be improved.

I like the wood decor it may it look like a cabin. Staff was nice and helpful. No elevator the place was clean but it felt old. Could use up dates.