Best Western Carlton Hotel

Clean room with a comfortable bed and everything was in it that I needed. The bathroom was just a little outdated. The staff weren't very welcoming either. Just a payment requirement rather than any form of customer etiquette.

Great hotel with a good sized car park. The plus for us was how dog friendly it was . Only downside was the bedroom doors didn’t provide much soundproofing from the noise on the corridors .

Public areas pretty good. Staff were pretty good. Bedrooms and bathrooms are in need of an upgrade.

I could not fault our stay. We arrived early and was allowed to park and return later to check in which was easy and smooth. On entering our room we were surprised by everything, the size of the room, the view, the size of the bed, the coffee machine, the bath in the room, table and chairs near the window it really did put a smile on our faces. On returning in the evening Luke advised us that we had been given a free upgrade, which explains the fantastic room. It is about a 20 min stroll into town although there is a tram stop out side the Hotel. Although the room was on the front it wasn't too noisy even with the windows open. All the staff we encountered were very pleasent. Plenty of options at the buffet breakfast. Parking is £7.50 which we thought was reasonable. All in all a very nice stay and have already booked to stay next year.