From what they show in the pictures, I was very disappointed.When tthey said breakfast included, I was expecting something more enjoyable rather than a few muffins with tea or hot chocolate just for half an hour.Even the key to enter the room is not working properly.the stay was really terrible, improvement needs to be done. Thanks.

Hotel was dated. Appliances are old. AC /heating unit visibly needed cleaning. Vent in bathroom visibly needed cleaning and sounded horrible when it turned on. There was no secure storage/saves in the hotel room to store valuables. We had to remove our valuables and store in our locked car trunk to prevent risk of potential theft. Hotel room, hallways and lobby could use air fresheners. Elevator was also visibly dirty. Breakfast offered was subpar and was not continental at minimum. Wouldn’t stay here again.

Rooms very dirty and smells

I checked in at about 2:30AM due to coming from a party (which was the point of getting an hotel close by) and as I got there the system was down. It took about 45 minutes to get the system back up again. Once I finally started working with the front desk receptionist she couldn't find my reservation. I booked on hotels.com, so she then had to call customer service to get answers. This process took another 20-25 minutes. I didn't get up to my room until almost 4am. The rooms are old and dingy, the heat took forever to come on. I had to sleep with my coat on over my pajamas. I would've been better off staying at a motel honestly. For the price I spent I guess it was because of the location (Braintree). For a couple of dollars more I could've stayed at a close by hotel with better accommodations. I wouldn't stay here again.

The area outside the hotel seemed "seedy" and was a little scary getting there at night. The beds were not all that comfortable. But the geographical location was perfect for us and where we'd be visiting while in the area. Great highway access, but still a remarkably quiet room.

I didnt really like anything

I recently stayed here and wanted to share my thoughts. While the hotel offers several positives, there are key areas that need improvement, especially for long-term guests.Amenity Availability: I was disappointed to find a lack of available coffee makers during my stay. For a hotel catering to extended stays, ensuring the availability of such basic amenities should be a priority.Family-Friendliness: My experience in the common areas was concerning. One night, the lobby area near the elevator was occupied by individuals drinking hard liquor and beer. This not only created an uncomfortable atmosphere for those with families but also raised questions about the legality of such activities in public spaces.Staff Responsiveness: The hotel staff's lack of intervention in this situation was notable. It is crucial for the staff to maintain a safe and welcoming environment for all guests. More proactive staff training could significantly enhance the guest experience.I believe these areas of improvement are essential for this hotel to truly provide a comfortable and enjoyable experience for all guests, especially those staying long-term.

Quiet