Truntum Kuta

The staff was exceptional at breakfast every morning. Rooms were cleaned every morning while at breakfast. Breakfast buffet was well worth it. Swim-up Bar fail to delivery my lunch with our groups. I received it 30 minutes later after they served two other families who ordered after us. Wasn't Happy & sent it back.

The staff right from the beginning were amazing. I arrived late at night and they greated me with a big smile. The manager Cokea Cola was amazing. He meet me one time and every time he saw me he called me by my name as did a lot of staff. The hotel is centrally located and is amazing The room service was great and the food was good. At both the buffet and room service. My room attendant was amazing. Room was always spotless. You will not be disappointed in your stay here. Beautiful hotel but even more beautiful staff.

Absolute best stay!!!! Staff could not have been better. Will be recommending this hotel to everyone !’

I have been coming to this wonderfully located property for several times now and will continue to do so. This time I paid for a "grand deluxe" instead of the usual "deluxe" and I was so sadly disappointed by the room that I asked to be downgraded to deluxe without a refund for the difference. But they were so fully booked that my only option was to upgrade to their executive suite. It was absolutely wonderful overlooking both Kelapa pool and the ocean. They gave me an excellent deal as a frequent guest thanks to lovely the Duty Manager (I think her name is Ibu Yani). Special mention to Receptionist Diah and the most wonderful pool and Cafe attendant Arta... they both remembered me and greeted me with "Welcome Back Ibu". How delightful for me as a solo traveller. I could not possibly consider another beach property near the airport as Truntum. Their breakfast spread is also something to look forward, especially on a table by the pool overlooking the crashing surf on the beach. Already looking forward to my next stay in a few months or so. Thank you team!