Kiosk check in. no one else on property including other guests, front door open to anyone, stairs and elevator very dirty, security lock on assigned room broken, WIFI for only 5 minutes every hour, cold morning coffee, sign saying staff available 24 hours by dialing "0", no answer to repeated calls (next am kiosk staff admitted phones not working), no room cleaning despite 2 days stay, cockroaches, room numbered by pieces of masking tape on doors

I think they should be shampoo in the room more towels service

The cleaning staff that was on site friday and saturday night were awesome. I had a pet so the lady went and found me some old towels to clean up the snow tracked in and to wipe off my dog. They also had the place spotless!! They were perfect! What i didnt like is there was not a front desk person available in person. The kiosk screen used to get checked in wasnt bad but because there was no one there at thw front desk, the hotel had people walking in off the street that didnt have rooms booked there. 2 sleeping in the stairwell. Begging money from people. Approaching us inside and outside. The cleaning lady was trying to get them to leave but thwy kept coming back. At 2am she was trying to get one to leave and he was screaming at her. I walked out of my room to make sure of her safety. This should not be her problem to deal with. Im sure she doesnt get paid to run transients out of the hotel. The supervision and lack of front desk staff will make me not stay there again. Good idea with the try on the kiosk, but NO! Doesnt work. You need to give the cleaning staff a bonus for the crap she had to deal with and you need to have a live person at the front desk. Thats how hotels work.

Price and availability were the only pluses. Had to use a kiosk to check in and it took a long time. The room was more like a prison cell than a motel. No carpet, window screens torn, no cups to be found anywhere, no ice machine, no vending machines, no coffee available, burn holes in the covers, and the place stunk. I’ll never be back.

There was no front service workers. Only a digital kiosk that had a live person checking you in. The jotel halls were a bit dirty and room was fine.

As did not Book more than 3-4 days ahead; got caught with a BOOKED FULL NIGHT with NO WARNing, due a Football game. Required move to another Hotel; where stays following weeks.

Several things did NOT work, requiring switch of Room shortly aft’ check-in, their attempts to fix several things being unsuccessful. Fire Alarm beeps with Failing Battery in 2Nd Room, also after attempts, NOT just a failing a battery. Such needing replacement parts taking many days to receive.

Easy CHECK-IN & checkout... I was just given a room, not the one i booked. Luckily i had family next door.. Its cool for a couple of days

Good

First thing we didn’t appreciate was the virtual check-in process. You check in on a video screen. That’s all well and good but if you need to talk to someone on-site you’re out of luck. We needed an extra towel and wanted to know is there were any hair dryers but could never get anyone to answer the phone. Other than that the beds were fine but the cover had lots of burn holes. No amenities like shampoo😕 and the bathroom fan could wake the next room. The price might be good but expectations should be low.

Was pleasantly surprised for a motel. Clean and convenient to where I wanted to be. Checkin was a bit different by a video but overall service and courtesy was not lost. Would definitely stay again if I’m in the area. Price per night was also budget friendly.

The front desk is a machine with a nice guy on a tv screen. That was the reception. An unfriendly girl entered behind the desk but never said a word. Floors to enter the building and the hallway were filthy. Thankfully the room was fairly clean, bed fairly comfortable, and price was right, but it was really noisy since it backed up to freeway.

Not much close by for food or entertainment of any sort. Kiosk checkin/out takes quite a bit longer than dealing with a live person. Booked a queen bed, we had a full but were too tired to change once we got there. Overall, room was fine since we were only really there to sleep but the whole property could use a good deep cleaning. It was reasonable for the price but wouldn’t stay here again.

was really good for the price

Expedia quoted "free breckfast." There was none. Definately false advertizing. Place was dirty. From the elevator to the bathrooms. Sad.

No hot water, only had a smoking room available and ac was extremely loud

I did not like the fact I had to check in at a kiosk. But it was super cheap to stay there so I guess u get what u pay for.

Worst hotel I’ve ever stayed in. Building is under construction, room was dirty, there were soft spots in the floor like you could fall through if you tried hard enough. The TV didn’t work and the shower curtain smelled like urine. No front desk person, they have a kiosk with someone working remotely that talks to you. Just overall a terrible experience. Just spend the money to stay somewhere decent.

This hotel was so run down and completely dirty. The floor was disgusting and looked like it had not been vacuumed in years. We had to change rooms as soon as we checked in because the room was dirty with old blood stains in the pillow case, urine in the toilet and someones drinking cup in the bathroom. Our second room was a little better but the bathroom drain ran so slow and the bathroom, overall, just looked dirty. The towels were gray and old. The room numbers were written on masking tape and stuck on the doors. There was just a big empty space were the ice machine should of been. Overall, just a really dirty and run down place.

Loved the bed. Very comfortable bed and that’s what it’s all about. Not a five star because there was no shampoo.

Filthy and construction. Chek in difficult.

The shower head was broke and the tv kept flickering besides that every was fine beds was good though

No hotel human interaction, loud music late at night of which management was very sloooowwww to act, plug drains in tub, and bathroom vanity. No front desk humans

Burn holes in shower curtain, renovations were being done at 7pm, floors were covered in debris from renovations, room was dirty, mini fridge looked like it was caked in mold on the inside.

Hotel was clean and fine for a quick night of sleep. The check in at the kiosk is uncomfortable with a cold, unfriendly guy who is hard to understand. The TV remote didn't work and the pool was closed with outside temps above 100. It worked for our family but not somewhere I would go again unless I have to.

The pool,washer and dryer, and vending machines were out of order ,room was clean but people banging on walls to do repairs is NOT acceptable when trying to sleep ..This property needs to be in FULL working order before I will stay here again !!!

Property has no staff on site, checkin and checkout handled by a rude person on a computer screen remotely. on top, the room was dirty and there were ants throughout the room in the morning. i understand it's a cheap hotel, but come on, try harder.

hello only bed not fell comfortable

Dirty, filthy, disgusting…. You will be upset that you chose this property. There was black, mold, old, warm food in our nonworking refrigerator, and the service attendant for our floor was constantly smoking in their room, which made it smell horrible. Go anywhere else… I am only scratching the surface of everything wrong with this place.

Simply terrible. NO live employee in the building. Nothing works. Kiosk to check in. No towels, exposed live electrical wires, no room number plaques, no laundry available, no ice machine, no vending, no towels, no furniture other than the actual beds, no place to put your clothes, no desk, cigarette holes in bedding. No operator. You can bet your sweet bippie I will NEVER stay here again and promise to tell everyone I possibly can how awful this place is!! This review only allows 8 photos of how aful this place is, but I have much much more.

This is the worse place I’ve ever stayed at. It’s stinks like someone took a crap everywhere. Can’t turn on air conditioner because it blows out poop smell. Live wires hanging out the walls. No one around to ask questions because you’re talking to a box robot. Everything is out of order. Bed stinks and very uncomfortable. Thank you for the nasty ass experience you gave me, Never Again!!!!! This place should burn down and start over again!!!!!!!!!

No personale on property. Pool not working. Smoky non- smoking rooms