Location is excellent. However WiFi was disconnected twice and maintenance had to come up to fix. Overhead rain shower was not working and no hand & face towels provided. These were minor but kinda spoils it a little. Otherwise the staff were very friendly!

It is value for money as the Junior Suite was big but the layout of the toilet could be better. It was in the middle of the room.

Central location and accessible to any part of Ipoh either via walking distance or easily call a grab to the designated location.

Breakfast included was good. Gym was in the basement, no AC - too hot and humid. Staff were nice.

Great service

We check in after around 4pm, when we go out to our room there is only one room ready another room still unpack I ask the cleaner to pack the room she really later and they all talking and relax. I ask how long can they packing they reply me around 20min

Overall good.. super strong aircon which we like!

Hotel look tired but not bad.

frontlilne staff are helpful, resturant staff are also very friendly and helpful

The hotel room condition was exceeded our expectation considering the pricing. The location is excellent which is near to many attractions and famous restaurants. However, the live band opposite the hotel was really noisy on Sat night. The noise was continued till past midnight. Other than that, the room was good value for money.

Maintenance need to be improved, the rainfall shower is not working. The shower door is shaky.

Good service by staff and concierge was great!

The room are very cleanliness and the staff very friendly.

The room is very down, doors frames are already rotten and cannot be locked for the toilet door also. Did not provide any hand or face towels. Some rooms (we had booked 4 rooms) are choked and water flows very slowly. Poor housekeeping, only tidy up the bed and replenish the used towels, but floors are not vaccum and the rubbish (tissue papers dropped on the floor) still can be found on the floor lying same place after housekeeping. Only good of the hotel is the accessiblities to the nearby places for food and massage.

Hotel is ok, very basic, location is good & is close to everything.

Breakfast just so so.

We like shopping for foods around Ipoh China town. So location of hotel is excellent.

I paid RM70 for the deposit when checking in. A dishonest front desk staff insisted that the said sum is paid for the government tax and it is not refundable when checking out. I had a receipt with me to proof the above.

Staffs are nice and helpful . Easy to find restaurants or food stalls open at night . Not satisfied with noise from corridor and music volume from upper lounge floor .

Alright

The room is clean and staff are courteous and friendly. The counter staff service are good.

The only advantage to stay in this hotel is the location it situated. Other than this, I think Motel can be better in turn of room cleanliness, quietness, internet wifi speed, toiletry supplies, house keeping, breakfast quality and choice of foods... If you need to stay in this hotel and thinking of taking breakfast there, I think you should save the money and enjoy breakfast outside rather than eating low quality food inside the hotel. I gave up taking breakfast there after my first BF there though I had paid for it. I had 2 transaction for my credit cards for nothing after checking my credit card notice and hope there cancel those transactions by now.

This hotel is in good location with walking distance to malls and street food. However, very disappointed with cleanliness. There was a big black shoe imprint on the duvet cover when I lift it up before I went to sleep. One of the towel has a very stinky smell. The hotel definitely needs remodeling. Staff is ok.

The service of counter staff were not so good.

Good location, near to eateries and Ipoh Parade. Strategic location. Room a bit too old. Noisy on Saturday night due to the karaoke in the hotel until 1 am. Recommend to stay there on weekdays which is peaceful and quiet.

Location is ok but informed me that family room only onky level 6 which is very noisy due to pub singing till 12-1am daily. If not the dtay woupd be better. Breakfast is simple.

Friendly and good services, well rooms renovated since my last trip in 20 years ago, the con was there was smoking smell when we got to our floor, but the rooms were very clean. Nice location surrounding by shops and restaurants. Worth the price. Highly recommend.

Good location, comfortable room, friendly and helpful staff, excellent service.

Hotel well maintenance, cold air conditioning with quiet noise, and super clean even below the mattress wont see any left over dust! Good jobs! This is our second stay after covid19, moving forward we be stay at this hotel again!

Nice hotel n clean room. Plenty of shop around. Walking distance to Shopping center

Those room that is facing the front , is very noisy . As there is a restaurant with live band even til 11pm.The wifi in my room is very unstable and bad. Not ideal for business where u need to make conf call

returned guest, still, overall excellent, helpful and understanding front officer.