I was very disappointed I was charged for 3 extra days before I arrived. I called an explained my flights had changed and they assured me we could move the days to the end. In result I had to move to another hotel for the remainder of my trip and I was charged for 3 extra days. Anyway they can get extra money never about helping customers

The hotel is located in the middle of all the action. Very close to the beach and to patong road where there is a ton of nightlife and a lot going on. If you are on the side of the hotel closest to the patong road it might be loud at night. Note pool is smaller than what it looks like in the pictures.

Location of the property is excellent.

Service was beyond excellent and the rooms were much better than I expected.

Not bad

The property was really very good and dining options varied. Staff were helpful and very friendly and property is in a great location. A few of the power points and USB charging points were not working in my room which was a bit annoying. Other than this was a great hotel and I would stay there again.

Terrible staff. Very rude and wanting extra money from you all the time

This resort exceeded expectations. Not only was it immersed in the Bangla road fun zone but in its own right would be a destination if it was in a remote area. Will stay here again.

This was my first time using this hotel, and the staff was very responsive even before I checked in. The directions to the room and the explanation of the facilities were thorough, and I would definitely stay here the next time I come to Patong Beach. thank you.

Good

Loved it was close to everything

Love the hotel, definitely will go back again.

I liked for the fact that it was near patong beach

Its the Best hotel near to Bangla Road

It was my first travel overseas and I did it solo. The staff at the Kee were absolutely wonderful and made me feel like I was not alone. They sparked up conversation when ever I was around or at the cafe/bar. 10/10 will be back next time I visit Phuket.

Upon check in I was asked to leave a deposit , scanned my credit card 3 times but it didn’t work. No drama said it was ok because their machine wasn’t scanning . we were taken to our ”room” Upon walking in I got a big woof of musty / mouldy smell. We asked to see another room available and it was exactly the same. This was on level 4. One of the lifts were out so had to go up to level 5 and walk down to level 4. We were then shown a third room on level 2 or 3 on the other side and it also had a really bad musty/mouldy smell as soon as we walked in. No other rooms were available so we didn’t end up staying there. It was frustrating as by this stage it was midnight , the trip was long and that’s the last thing we expected as we read good reviews prior. They called a worker to come up to the room , he had his phone light on looking for signs of mould as the electricity was also out . He too started coughing in the room and we were there less than 5 minutes. We ended up booking elsewhere close by with no mould smell so no I would not recommend this hotel

Very close to Patong beach and Bangla street. Friendly staff, nice breakfast and lot of dining options near by.

I loved how convenient it is to Patong Beach & Bangla Rd. It has a cute wonderful Taco truck very close to hotel. Food was amazing! Hotel staff was very friendly. Any services were very professional and not long wait. We didn’t like that a few of the elevators were down especially the one near our suite. We would definitely stay again. We had a pleasant stay.

A true privilege to spend a week at the kee resort & spa

Great property, modern and clean. Great food and comfortable beds. Best location in Patong!

Good

Good area, main area easy to access Nice breakfast Staf are nice, but the cleaning people not that good. Kinda need to do better work

Great location to all activities food entertainment and transport

Very good stay. Only concern was very slow drinks service at pool bar.

My stay at The Kee resort was wonderful I like everything at this hotel the location the room and very nice swimming pool and really the stuff very nice friendly and helpful.

Brilliant as always

Hotel had everything you needed and the prices for food and drink were reasonable. I found the pool areas seating to be limited for the amount of guests. Sometimes they were all taken and you couldn't get a spot.

The customer service was exceptional - I had an issue when I checked in that was immediately rectified by Tong.

Friendly staff

The staff were excellent. The place was clean. Drinks great and food excellent. Highly recommend

From the day we arrived we were greeted with amazing service, beautiful staff catered for all our needs. The room was serviced daily, our cleaner could not do enough for us. The convenience of The Kee Tesort location was brilliant, walking distance toa major areas especially Bangla Rd and Otop. We travelled with 14 other friends and were could not fault our stay with your Resort. Thank you guys, we will definitely be back xxx

ALL THE STAFF WENT ABOVE AND BEYOND THEIR DUTY TO HELP US IN EVERY WAY. A SPECIAL MENTION TO STAFF MEMBER DAO WHO ALTHOUGH PREGNANT WENT OUT OF HER WAY TO HELP US IN EVERY WAY. SHE IS A CREDIT TO YOUR RESORT AND YOU SHOULD BE VERY PROUD TO HAVE HER WORKING FOR YOU.