Nice location

Everyone was friendly and the hotel was newly renovated, it was a pleasant stay. We enjoyed having a great restaurant next door as well! I would definitely stay here again!

This was a really nice hotel. Comfy beds, friendly staff, perfect location for our needs. We WILL be staying here again

Terrible stay. We paid extra (approximately $40.00 per night) for a river view room. The hotel notified us a few days before the trip that there is construction going on and our view will be blocked and noisy. Not enough time to re-book. We took the room and it was far worse that we had anticipated. The hotel moved us to the other side. It was still noisy from hotel construction. We complained to the front desk and were informed that it was Hotels.com's job to inform us of problems, not the hotel. I have been using Hotels.com for 25 plus years and know that they do not send these type of messages to the customers. All I got from reception was the "Blame Game." At checkout, I inquired about a price adjustment and was informed that it was not reception's job and I will have to talk to the manager. I didn't even get an itemized statement. The receptionist took my phone number and said she would give it to the manager, and I would receive a phone call. Of course, I never received a call or any kind of response from the manager or any representative. Also, we had to ask twice (two days) if we could have some towels. Housekeeping picked them up at cleaning, but never replace them. Still waiting for any communications from the hotel. Terrible hotel. Terrible service. Richard Berman

I recently had the pleasure of staying at this wonderful hotel and it exceeded all my expectations. The customer service was impeccable, with every staff member going above and beyond to ensure my comfort and satisfaction throughout my stay. The accommodations were luxurious and well-maintained, providing the perfect blend of comfort and style. What truly stood out, however, was the warmth and friendliness of the staff. From the moment I arrived, I felt welcomed and valued, making my experience truly unforgettable. I highly recommend this hotel to anyone seeking an exceptional stay with top-notch service and hospitality.

The tub was dirty. The main light in the living room would not turn off so I had to sleep with it on all night. and the fireplace knob was broken. Paid $34 to have breakfast delivered to the room for them to forget the english muffin.

Staff was magnificent. Scott’s seafood wonderful food. I highly recommend the spa LaLe just over the top. Thank you for making our short stay amazing. We Will definitely return.

When visiting family in the Sacramento area, the Westin is always our top choice. I must say, the renovation AND city construction obstructing views and taking up space was not ideal, BUT the hotel did a great job accommodating their guests. I didn’t really hear too much construction from my room. I wasn’t placed in a renovated room either so I am looking forward to seeing the changes next time I visit. My six year old son and myself enjoyed the hot tub and dinner at Scott’s ….Both a hop and skip away from our room. By the way, it should also be noted that the restaurant is amazing at accommodating severe food allergies. I know how difficult it is to find dining experiences that actually understand food allergies and felt completely comfortable eating there. All in all, great spot! I gave it 4 out of 5 stars simply because it is has nothing else to offer right now with views obstructed and all the perks of making it 5/5 like it typically is.