Only had 2 towels, in the room. Ask for 2 more sets and was told they had no clean towels. Also ask for more coffee for the room and had to go buy cream and sugar. I was there for a funeral and not to have towels or coffee or cream and sugar in the room only added stress to my other wise stressful stay. Not sure if i will be staying with holiday inn express again.

This property is truly our favorite to stay when we visit West Texas. The staff are ALWAYS friendly & helpful!!

Very Comfortable stay.

Convenience and price, employees very nice abd friendly, helpful.

Service was excellent for sure i would return and stay at same place.

Great accomodations and service

I can't complain we have stayed here before and it was great just like this stay the server at the desk , the clean rooms all good

everything with the hotel was wonderful, room very clean. with the exception of the breakfast some of the items ran out and never were filled again, I think night shift Friday night staff probably wasn't in a bad mood, she was answering my question with short sentences, not very cooperative at all. Beside that the hotel comply with my expectative I truly recommend it to stay in.

The place was great did have any issues with the service or room the only thing is for breakfast was that we could not get pancakes the pancake maker was not on and no sign starting it was not working some of the food didn't look to appealing but others than that the motel was great

Carpets need cleaning.

Room was not cleaned. Beer cans on counter-tops & previous occupants items still in showe. Front desk manager said could stay in my car as alternative. No discount offered, still paid $129 fees. You asked..

Location

The shower was leaking and would flood the bathroom floor each time we used it. The room overall was in poor condition; very worn carpet, bedding, etc. Very thin towels, not good at soaking up all the water that had flooded the bathroom floor. Worst coffee I've ever had in my life; it was sludge. I tried to let the front desk know about the shower issue when we were leaving, but I waited 10 minutes at the front desk and called out for assistance and no one ever showed up. Property needs major renovation.

Clean. Was only there for 8 hours but it served its purpose. Clean bed. Clean shower.

We had a very comfortable, nice room, and the hotel is neat and clean and was spotless. Very good hot breakfast. Front desk staff was terrific. Also nice workout room. The location was great, near many amenities/restaurants,grocery stores.

Our three-year-old son found a pill in the floor of our hotel room on the last night of our stay. He had been playing in the floor when a toy rolled to the end of the bed and he happened to stumble upon the pill. It was a small green and white capsule that definitely didn’t come from us. He got excited thinking it was his candy he had on the night stand. Thank god I was standing next to him when this occurred so I could get it away from him. As someone who works in a pediatric ICU, I often see the deadly consequences that occurs when children accidentally stumble upon medications and ingest it. Finding this pill was in addition to the beer bottle caps that were also found in the floor nights prior. As a hotel that prides themselves in cleanliness I was a bit frustrated to find these things and went down to the front desk and handed the pill to the lady. I let her know what happened and she took the pill, apologized, and said she would get her manager to contact us. It has since been 2 weeks since our stay and this hotel, or possibly manager, has given us the run around. First, she was out of town. Next, she was already gone for the day. But today, my husband waited 10 minutes to speak to her when she finally got on the phone and told him she was on a phone call and would call back. But to no surprise, she still hasn’t returned a phone call. To not even have the decency to reach out and offer an apology appalls me. I just hope this never happens to anyway else.

The staff was friendly and had a good stay.

The staff was friendly, the room was clean and the facilities were good.

Nice clean

Friendly staff super clean room and restroom super comfortable bed..

Friendly staff super clean room and restroom super comfortable bed..

Didn't like the cost

Nice hotel - well presented and cared for

The only ussue we had was the beds were hard. But thay is a personal preference. Customer Service was outstanding and the check in/check out process was a breeze. Breakfast was very good and varied the days we were there. Coffees were hot and strong, much needed for those cold mornings we were heading out.

The only ussue we had was the beds were hard. But thay is a personal preference. Customer Service was outstanding and the check in/check out process was a breeze. Breakfast was very good and varied the days we were there. Coffees were hot and strong, much needed for those cold mornings we were heading out.

Good

Good

It was very nice maybe because it is fairly new..

It was very nice maybe because it is fairly new..

Reserves two beds a month ahead of time and still only received one bed not enough towels and room was not clean I could wright my name on the desk that’s how dirty it was

Reserves two beds a month ahead of time and still only received one bed not enough towels and room was not clean I could wright my name on the desk that’s how dirty it was

Everything was great overal, just a couple hiccups. There wasn’t a remote in the room, but easily fixed, they brought one right up. The mattress wasn’t very comfortable and only 2 pillows per bed. I could’ve requested more pillows, but let it go since we were only staying one night. Invest in newer, pillow top mattresses though, please. Everything else was perfect. I would stay here again.