I was not able to connect to the WiFi...kept telling me that "no internet open". The clothes bar to hang clothes are set too high...I'm 5' and could barely each the hangers even on tip toes.

Just awful if I could give 0 stars I would. Night staff are OK, Day time was ridiculous!!!! Did not want to serve me, acted like it wasn’t their job to check me in, help me, would not let me check in an hour early, manager day time had major attitude and was extremely passive-aggressive hiding behind his/her desk forcing the front concierge woman to do her dirty laundry on a major power trip to harras guests like myself minding their business. Just disgusting behavior and the hotel stinks like a restaurant.

Staff was professional and polite, facility was clean, breakfast was excellent.

It was fine. Liked being able to walk around the property. The grill was very nice idea.

No

The staff was very friendly and very helpful! From the front desk to the daily service staff. They all made my stay very enjoyable!

nice and clean. Fair price

great!

First night small roach was in the bathroom. The second night was an even bigger one. Checked out the next day

My husband is there on business and I came to visit him for my birthday. The room was perfect and comfortable and housed the extra dogs I brought with me.

Overall good place to stay! The layout of room was a little strange, but the beds were comfortable and everything was clean!

The first room they gave me smelled strongly of mothballs. This place must have had a problem with moisture or mold. At any rate, the front desk was happy to give me another room, which was clean and comfortable. The grab and go breakfast was actually ready before 7 am, so I was able to get something to eat, and of course get some coffee. I would stay here again. Very friendly staff.

They didn’t clean my room each day. I could get a receipt for the room. The breakfast was average or less. I’m just glad I was gone most of the time

The bed was very comfortable but the hotel badly needs updated!

Conveniently located near our main location. - We're older and stairs are uncomfortable. Our elevator would not respond to a call (bad switch, no parts) so there were some stair requirements to be satisfied every day.

Convenient to food and venues; very clean and very friendly staff.

The curtains didn’t close properly… everything else was good

It was very effecient

Poor sink and shower drain. My wife thought the bathroom was disgusting.

Very Nice

A wonderful place to stay for a night or several

It was not as clean as it was previously. There was yogurt and blueberries in the fridge and the room had a slight urine smell but we couldn't pin point where exactly it was coming from. Otherwise it was a decent stay and being right at the mall is always a plus.

The property is not what I am use to when staying in a hotel part of the Marriott chain. As a Marriott member I wouldn't recommend this hotel to anyone. Although the hotel was fairly clean the appearance of the room especially the bathroom was very outdated and not as clean. The water pressure was not that great. There were several hotels to choose from in that area and if ever back in this area I will pick something else.

Everything oerfect except breakfast

Great location for shopping & dining. Hotel was super clean & friendly staff. Breakfast, well lets just say plan on going somewhere else. Due to Covid they no longer have hot brealfast.

Friendly staff, clean facility. No restaurant or bar on site BUT multiole restaurants, shopping areas wihin a mile of the hotel. Applebees, Chili's, Longhorn, Panera Bread, Texas Roadhouse, Ryans, etc. the list goes on and on! Multiple shopping places as well. And YES all within a mile!!! Easy access to I-77

I loved the room. I will definitely stay here again when I visit!!

Very comfortable furnishings. As a single female i felt safe staying there.

It was a nice place to stay with my family

The first room I was given had stains on the couch, spillage on the desk next to the couch and something else spilled on the headboard. The second room was okay. On the morning of the day I was supposed to check out, I decided to go to the front desk to get an extra night, and the person at the desk told me that he was new and didn’t know how to do that, so he said he would relay the info to the staff that came in later. I had to go to work, so I couldn’t procure another night. Now why would you have someone at the front desk who doesn’t know how to add another night to someone’s stay? As it turns out, my girlfriend who was staying with me went to the front desk later to add an extra day, and ended up having to pay for it because they didn’t have my card on file. This would not have been an issue if the front desk person wouldn’t have been able to add another day to my stay. From a customer service standpoint, this is a huge fail by the hotel. I called to speak to the manager later in the day, and left them a voicemail, but I haven’t gotten a call back. Needless to say, I will not be staying at this hotel again.

My reservation # wasnt showing in the hotel system. So i had to pay for the room twice. Then i was given a room that was not clean so i had to change to another room. The carpet was badly stained. The microwave was broke. It was hair on the nightstand. Aweful. I have stayed at this hotel several times and this was my worst experience.

Front desk staff friendly and helpful. Great quiet location close to all the retail, restaurants, and access to highways.