1. The drink and service wait was over an hour not 20 minutes as 25 minutes went by and we had to go up to the lifeguards 4/5 times to ask what was happening and was met with a reply of go inside and order! This is purely unacceptable. 1.1. Breakfast service was awful dirty tables not being cleared and being key with unhelpful staff. 2. My issue with the guy delivering the additional items to our room was not a time issue it was an issue he would not leave my room after several prompts as me saying goodbye where I there had to be stern. This is not acceptable for a lone female in her room to be presented with this issue as my husband was in the shower. 3. The room was incredibly dusty.

The staff here are fabulous, from check in to check out. Hamza at the concierge desk, Francis one of the lifeguards on the beach all make you feel valued. It was my birthday while I was there and they went to the trouble of sending a lovely chocolate cake (it tasted amazing) to my room. There is literally nothing that is too much trouble to them. I look forward to going again soon!!

As expected

Very friendly staff and great service. They have a cute boat ride between hotels that is free and worth checking out

Nice hotel - only a 15 min drive from airport. Good size rooms and a good location. We only stayed one night but adequate for what we needed.

The hotel was fine with good service. A little old fashion and in need of modernisation!

My fifth time staying here. Great facilities. Amazing staff. Amazing service.

Always a great stay. Clean rooms and friendly staff.

Excellent location and service.

We are very disappointed that we lost shoes, kids clothes, skirts, underwear, pants, etc that we bought for our families. We didn’t expect this could happen in Abu Dabi. Other than, We enjoyed the breakfast. It would be perfect stay if we didn’t loss our stuff. I recommended everyone to lock their luggage. There is always bad people around.

When I arrived to the front desk to check in, I asked the receptionist, John, if there were any available upgrades. He told me no and that the hotel was full. When my husband and I arrived to our room on the 4th floor, my husband went to use the toilet. There was urine still in the toilet from a previous guest. Even the gentleman who brough our bags to the room saw it. He was very helpful and called for assistance. The hotel offered to upgrade our room to one of a slightly larger size. I had to call for ice literally 7 times (with a lot of time in between each call) before it was finally delivered the room. I was quite disappointed in the service and the cleanliness of the hotel. To find urine in a toilet is unacceptable. I feel like the management should have even made a courtesy call to apologize for such. That never happened.

The hotel and grounds were above my expectations. A great value. Enjoyed eating on the patio in the evening. there was a great view from the patio,

Ok

I really enjoyed my stay here. The staff were excellent!

Great stay, with very friendly hotel’s team

Traders hotel was excellent and exceeded my expectations. Rooms were large and nice views. Staff were excellent especially Francis at the beach. Kasum too for organising the abra and highlighting an excellent Lebanese restaurant which was great. All the staff were friendly. Will definitely go back next year.

JUST A NICE LOVELY HOTEL USED IT FOR YEARS.

It was great

For the past 8 years i chose to come to traders as i feel it is my second home in abu dhabi and all the staff now days and left old staff showing very good friendly support relation which always make my stay relaxed and comfortable even with any problem they give the proper support

The beachfront location waa across deom Ritz-Carlton in a very upscale neighborhood. Loved the Gondola service through the canal which took you to the mall or you could just use it as a ride .mall can be accessed through the lovely 10 min walking trail aa well

Welcoming staff and very nice clean property

This hotel is modern, comfortable and clean. Everyone at Reception was friendly and helpful, even when they needed to link separate bookings, or make sure that my laundered clothes were returned to me after I spent two nights in a different part of the country. The rooms are very elegant, the beds are comfortable. Breakfast is excellent, fresh, and varied. I also enjoyed the pool, and the beachside lounge/bar. Overall, I'd love to return on another trip.

Friendly Staff

I liked the private beach you have breakfast on the beach its really nice i enjoyed it

The Traders is an excellent property with ease of access, never had to wait for a taxi. Within easy reach of the Souk which has some excellent restarurants as well as Al Qana Marina. The rooms were very clean with all facilities available. The staff were very friendly and very welcoming. Abu Dhabi is a very safe city where you can freely walk around at night

The hotel is really nice,the breakfast was good, the service was excellent. If we ever go back to Abu Dhabi we for sure stay there again.

Excellent as always. Friendly staff all over in a relaxing atmosphere. Great hotel area with a nice souk close by. Overall a great stay. Will come back for sure.

I was really looking forward to staying at this property as I’ve stayed in Shangri-La’s previously however we were really disappointed with this hotel. Let’s talk about positives - beach/creek location in a quiet area. Also, small/medium sized hotel so the small beach area isn’t overcrowded. Negatives- I can’t list everything for this review! The biggest disappointment overall was the staff! From rude to clueless, this hotel had a very weird vibe to it, staff were generally just not happy at all. Tip - if the hotel doesn’t sort out the disaster which is their Resturant, avoid the breakfast unless you get it at a very cheap rate or free…it’s absolute carnage and staff are moving around in a craze. Moral at the hotel was low and guests can sense it, I spoke to a few other guests and they also had similar experiences like we did with staff (there is a lot of things which was bad/poor customer service) so I’m confident it wasn’t me having a bad week hence I’m stating this to my review for you all. Other notable issues, air con controls don’t work, mattress worn down so you ‘sink’ into the body indent and valet parking chaos. Oh, the kids playground is under maintenance with no date to complete! For me, I don’t think I’ll return mainly on how we and other guests were treated. Traders hotel, without guests you have no hotel, please improve!

Very good Nice view

Excellent staff, great property, good food.

You have an Employee named Jan, he is absolutely the best, I mean that. I lost my phone when I left the Shiek Zayed Grand Mosque, I need everyone to understand this…..he literally called the taxi until they brought it back. If you are on vacation you can understand that your iCloud doesn’t update right away….hence I had no photos saved/my iPhone was not backed up. He told me to go watch the World Cup at the Shangri La and he will contact ,e shortly. Before halftime of the Poland/Mexico match I received a correspondence to come to the main entrance….upon arrival I had 5 employees informing me that my mobile was on premises. Please understand that this level of service happens nowhere in the west. I truly appreciate Jan and the staff at Traders!

An amazing place to stay in Abu Dhabi. The staff at the Traders were welcoming and friendly on every occasion. The assisted us with whatever we needed each day. We cannot thank you enough for making our stay a memorable one!