Wonderful stay- I only had breakfast but it was really good with a variety of local fare and international foods. Staff is helpful and the Spa is TOP NOTCH!

In the heart of the city, staff were lovely and friendly food was delicious all in all a great stay, highly recommended.

In no world is this a 5* hotel, far from it! The only 5* thing about it is the view from the terrace. Staff has such bad attitude, ESPECIALLY the security at the parking. Except a few people, namely 2 guys at the beach and 1 gentleman and a girl at the lobby café. The rest were equally rude, hostile and unprofessional to say the least. First Room was dirty, had hairs all over the place. Sink and bathtub were blocked. When informed, the guy changed my room, no apology whatsoever. Second room was cleaner but extremely noisy on certain evenings as it’s next to a nightclub, so loud music until 3am+. When I communicated this to the receptionist, instead of apologizing or offering to change the room, she made the joke that the nightclub is making a good ambience for me. Parking situation is horrible, always full! Not directly accessible from the hotel lifts. You have to walk out and take the stinky sewers smelling stairs. Not to mention the attitude of the guy at the entrance gate. The breakfast service was a joke, I go in all tables are dirty, i ask the waiter to clear up the table for me, he clears the plates and leaves the coffee cups, the paper mat and all the crumbs on the table. He didn’t bring the cutlery until i fetched it myself. I go to get some juice, no glasses. I go to get a crepe, no plates. No name cards on dishes. Other than that, furniture in the rooms was very old. And no food from outside is allowed which is ridiculous. Accor should tackle this asap!

The hotel is amazing. Just the breakfast could be better.

I am soo disappointed by my stay at this hotel. I didn't expect it to be as good as the 5* hotels in the west but this was way from it. Some of the key highlights: - you are not allowed guests in the hotel. - you are not allowed to take things from outside in to the hotel. I tried to take a water bottle in side and they took it off me. - the staff are really rude. - help desk is constantly busy so you don't get a chance for any assistance. I asked for an iron 5 times and still didn't get one. In the end I gave up. - when I got my room, it smelt bad like a plumbing problem. Went to the desk to get it sorted, they said they would check but nothing happened for the duration of my stay. I wouldn't recommend this hotel to anyone.

Looks like the best place in the area, beautiful beach, beautiful pool. I highly recommend. Have breakfast near the lobby, the downstairs restaurant is way too crowded. Make sure to visit the Sousse castle museum and the Roman colosseum in el Jem, also Carthage if you can 😃

Bad hotel, the bathroom is full of water, there are also sounds of elevators. You cannot sleep. I spoke with the staff at the reception as well as the manager, and I explained the problem to them frankly. They are not cooperative. I do not recommend this hotel

Great location, in the middle of it all! Well maintained facilities.