This was our second stay at this hotel. The man at the desk is always so nice and welcoming. The room was cozy. The indoor pool was a little on the cold side but that did not stop my son. The hotel is close to alot of restaurants. The mall is only about 15 mins. The location is in a nice area. Breakfast is provided buts meh. We will stay here again.

Internet was intermittent. Ice machine did not work on our floor. Limited breakfast selection. Only one waffle machine

No hot water

When checking in our room door locks would not open and the tv did not work in our first room, however the second room was great

Do not recommend...better options available

Having a refrigerator and microwave in the room helps to eat healthier on a trip while saving money on ordering out. It’s also convenient to have breakfast included. I will stay at a Comfort Suites Hotel again.

Mattresses were hard though

Very comfortable beds and great shower pressure. clean rooms. BUT- hair dryer had no hot heat - hard to dry hair!! Arched shower curtain lower to floor in middle making hard to close curtain near shower head causing leaks on floor, Toilet seat loose - i tightened but as got closer to seat not enuf room to further tighten-consider narrowing wings on tightening screw, Sink faucet loose - wobbled when used.

Staff was great.

Even with road construction in the area, traffic was not an issue. Plenty of places to dine and things to do. Staff was very friendly and helpful. Thank you!

No ice on third floor You have to go to the fourth floor for ice but you have to go to the Front Desk to find out because they don’t answer the phone Called because TV is not user friendly again you have to go to the front desk because they’re not answering the phone to find out you have to find the source button then back to front desk. Girl stated the cord falls when cleaning and had to put on desk. Issues with air/heating either to hot or to cold not able to turn off. I was told the pool was heated. The pool is not heated.No answer for front desk because they have the volume turned down is what we were told. We checked out before 11:00 on 1-19-2024 used another hotel on your site now I’m being charged for both hotels

Clean, large rooms and friendly, helpful staff.

the room had pet stains everywhere, we had no hot water. When we tried to call the front desk, the phone didn't work. When we went down to breakfast at 6:45 nothing was ready the juice machine didn't work and there was mold on the muffins.

It was fine, other than the fact that the front desk couldn’t give us a receipt for our stay. We haven’t received one by text or email either, so we have no idea what our final bill was.

We have stayed at this hotel several times before and this was the worst. There was a leak in the bathroom from the floor above us so we had constant water on our bathroom floor. Apparently it also leaked to the floor below us. Our keys didn’t work. We were told to just keep trying them. Found a pill on the floor that wasn’t ours. Construction workers tracked mud all over floors and elevators. No one cleaned it up. Thermostat didn’t work. Couldn’t get room below 73 degrees. Front entrance door was all wrapped in caution tape and had to maneuver around it. Couldn’t get NBC on Directv.

The staff was very accommodating and friendly.

Fantastic

The food seem like the usual. They had a limit supply of tea bags.

We Love this Hotel. The staff there are very friendly & helpful. What we didn't like is when we 1st arrived we were placed on a floor with loud barking dogs and the mini frig didn't work but we let the Young Lady at the front desk know and she very quickly switched our room. Our next room thoght the cleaning staff left the pullout sofabed open, pillows off and for the 2nd time a dirty cleaning cloth on one of the tables. Other than that, the room was spotless and quiet

The front desk person should not be working in hospitality!! Not friendly or helpful at all!! When we tried to put the TV on at around 9 it would not work. Didn’t want to call down because we were already in bed. On checkout - guess who was on board, yes miss warmth!! Told her about the TV she seemed unconcerned, didn’t offer any compensation - we did pay for a room with a TV - she just looked at me when I suggested someone needs to go up to room 209 to fix said TV before she sells the room again. We were only there for one night. On our way out, the guy who was behind us with his own complaint said…. Bet ya no one goes up to check that TV as he listened to the entire scenario. Also, you might want to have the smashed, looks like an abandoned vehicle with door wide open sitting in the back of the hotel, scared the dickens out of me…… it’s really not very good for business if I could have, I would have cancelled my reservation but it was already paid for through Hotels.com - you guys!! The room itself was very comfortable besides the TV issue!! Comfort Inn has great beds, bedding and pillows - our reason for choosing that Hotel chain. Thank you for listening!!

Ok for the price. A 2 inch cockroach crawled across the floor one night. Sink in bathroom could have been cleaner. The sound on the tv would not go high enough for me to even hear it. I had to turn on closed caption. Just ok.

2 night stay. When we checked in we were told our room did not have a working door key so staff had to be available to let us in our room when we left/returned. No tv remote, no water or cups for water and a huge sticky stain on the carpet. Shower was dirty and did look clean. I do want to say that the staff was friendly and accommodating if we had any requests. My assumption is that whoever owns the Comfort suites does not give their employees the care or resources to get the done adequately.

It was a nice hotel, only 2 things i didnt like was there was limited parking especially for handycap and the ac/heat cintrols were terrible i would set the temp and it would change throughout the night

N/A

Enjoyed the many lamps in the room but the one light that needed to work didn’t. The light above the shower was out so pretty hard to see while showering. Had trouble with access card several times.

Bed was amazing Fridge not working well Shower came on when just lower faucet on Remote control cover came off constantly Overall good stay Couldn’t hear any other guests

easy access off I77 located in a relatively safe residential area very good overnight stay

It was nice and quiet since it didn’t sit directly on a heavily traveled street, however it was a little difficult to find.

All good

The beds vere very comfortable and the room was spacious

refrigerator and tv did not work. moved to a new room and tv did not work.. will not be using comfort inns

The pillow cases on the bed were clean but you could smell the sweaty pillows, they deactivated my key before I checked out, I was told it was the way the activated it at check in. The lady in the breakfast area was really nice. The front desk staff had no personality and seemed to be generally unconcerned.