Convenient location. Nice, Clean room

Great hotel and location. Highly recommend!

WIFI is very fast

Everything was great

Unique high ceilings. Room was ready for early check in.

Fantastic location for touring Syracuse University. Very friendly staff and a unique not out of the box feel. Litterally on Campus. Very friendly and accomodating staff. I enjoyed my stay here!

This was a great hotel. Syracuse area is a bit sketchy but that is not fault of hotel

Great hotel, good location near the University. Rooms comfy, but could use a little updating. Thought it was a bit pricey, but we did book last minute and I think there was a football game at the University that day as well, which probably increases demand!

Clean, good service, nice lobby. Everyone was very nice.

Expensive for a very average room, more like Holiday Inn than Hilton

Nice size room. Convenient to SU campus and hospitals.

The hotel is very convenient to the Syracuse University campus.

Fun re-use of an old building by turning it into a modern hotel.

I would have given it 5 stars BUT the rooms have zero amenities—no fridge, coffee maker, or microwave! Beautiful hotel tho and the rooms are gorgeous!

Cute hotel in a great spot for access to hospital or university.

We had a very nice stay. Parking was there but full. We parked on the curb in the parking lot.

Room was a nice size. I loved that there were lots of towels and extra washcloths! I was happy to have free green tea downstairs. The staff were all very nice. Parking was so easy. I love the building. It was just much more pleasant than I expected.

Great location, good facilities and professional staff

Great hotel, spacious room but if you are getting in later at night there isn't many options for food that are open late in the area.

The pluses: the rooms are spacious. Most of the staff is helpful and competent. The minuses: despite that spacious rooms, the bathrooms are small and the half-glass showers create wet floors. The closets have curtains, not doors. Some room require you to carry your luggage down 1/2 a flight of stairs. Our shower had a mold growth that might have require laser ablation to remove. Very limited breakfast option. Would not return

Nice unique hotel but we had problems with the key card for the door. No one’s worked it was a pain

Front desk was very friendly and super helpful!

I made reservations on June10, for July 21 - 24. I made reservations here for my Granddaughter, wife and myself. She was scheduled to do her clinicals at Syracuse Upstate Hospital. I chose this hotel because of location and breakfast included. Her days were 12 hrs., and I wanted her to have a quick good breakfast before she went in. There were two other hotels just as close, however they had restaurant breakfast, and I knew she would be in a hurry. The web page stated complimentary breakfast, and even showed pictures of what you would expect a nice breakfast buffet at the Hilton to consist of. I have photographs of this ad. When we went down for breakfast the first morning, I saw a menu stating Butter Toast $10, Oatmeal $10, etc. When I inquired to desk clerk where was the complimentary breakfast, he stated “we don’t do that anymore”. I then stated that was my main reason for this booking. He said “Web site must not be changed yet, we don’t do that anymore” and walked away. Now if this was not enough to spoil this reservation, a preschooler wearing crocs was jumping off the bed, and stomping around the room next door all day and into the night, affecting my Granddaughter trying to do her studies. When I complained to desk clerk, he stated that there was nothing he could do. I asked him if he could move them. He said no, because they were not the problem. He said I would have to move, because I was the problem for complaining. Obviously this employee lives upside down world.

Great staff and great room!

Great stay and very walkable to SU.

The Unique Boutique that it was

Beautiful room and excellent service!

Everyone was very friendly and helpful. Our room was very clean and nice.

What a gem. Very nice boutique hotel - staff very professional and friendly . Good quality sheets and towels- very clean and unique building -

A unique hotel walking distance from Syracuse University. The room was very clean and came across as new in every way. While the staff was very friendly, I got the vibe that we may have walked in during a shift change while greeting guests was not necessarily top priority. But once I approached a staff member, I was warmly welcomed. One big thing to be aware of is that breakfast is NOT included in the room rate as indicated on Expedia’s listing. A staff member told me that they have not served a continental b’fast for at least six months (food IS available to purchase).

A very pleasant stay!!!

Rooms excellent and staff friendly