- Grear facilities for family (sport, kid club) - Food is just so so - Price is quite high given services

I admired the very neat and friendly service. The pool was spacious and the beach was nice. Thank you.

AVOID!! GENERAL MGR has complete DISREGARD FOR GUEST and staff SAFETY. Entrance/portico has enormous decorative lampshades flanking the entrance that hang precariously low (metal reinforced bottom edge about 5 feet and 5 inches from ground). Nothing on the ground directing pedestrians to steer clear of them. As I looked at my Uber/Grab app while walking to the carport I bumped into it, leaving a huge welt/scab on my forehead, 2 inches from my eye. Notified Asst GM who apparently did not report to GM. I bumped into GM the next day and he was not aware of the accident until I showed this safety hazard to him and he saw the bruise on my face. I offered a logical, cost effective solution to raise the shades one meter. He coldly said that I shouldn't have walked there -- no sympathy, apology for having a metal object at eye level, no complimentary cocktail, nothing. Same day I video recorded a worker standing on a 3rd floor balcony rail, untethered, not holding on to anything, painting the exterior wall above him with extension rod paint roller. A strong wind would have knocked him to his death. Zero regard for human safety at this facility! Go elsewhere. Beach was littered with trash from the sea despite staff efforts to maintain the beach area. Location undesirably remote, requiring taxi to get anywhere off the property. However, the food was good in the restaurants. RECOMMEND AVOID Hyatt properties abroad and this one in particular.

Ww really enjoyed our stay at Hyatt. Yoga and stretch sessions were great with friendly instructors. We joined them almost every day. Thank you for the birthday cake. Hope to come back here soon.

Awesome hotel with amazing members of staff. Very clean and service provided was unbelievably good and very friendly

The grass area and beach are well maintained!

nice ocean view

Perfect location on one of the most beautiful beaches in the world with an incredible assortment of activities. would stay again for sure next visit

I will provide a fair review. The property was built with major flaws, and every room you can hear echoes and every movement from chairs and furniture and noises from the units above and adjacent to your room. I complained many times, was woken up every morning early by the sounds of chairs scraping across the floor and kids screaming and running around. To be fair, the staff was understanding and nice and they acknowledged that the property has a construction flaw. But in reality, you won't have a quiet peaceful stay here due to this sound insulation problem.

It is really professional working all the staffs especially 'Salvatore who is a chef in the kitchen. And belboy and bubby car drivers as well. I really hope to see you again.

The shower head anh toilet is not 5 star at all.

All the staff is superb.

have a low shower pressure

I like everything but the checking in/out service was bad…lots of people there and hard to figure out where the lane is and why cannot be inside with fresh air..

It was so nice to have my vacation here. I strongly recommend this resort.

Lack of food

Very good for a property this size

super beautiful room and wonderful breakfast. and all stuffs are very kind and good service.

Very good

Almost good

very good and friendly staff

My family and I had a great time at the hotel. The hotel has multiple pools and is directly connected to the beach. Staff are friendly and helpful. Prices are reasonable. We would love to come back again soon.

The beach was unique. The service was slow and poor. I ordered drinks and they would take about 25 min to get to me. I needed to get utensils and bowls for my take-out food and they never arrived- even after two calls to the front desk. The staff is friendly.

Amazing staff and site, absolutely loved it

Just perfect :) everyone was so kind

Terrasse Staff, Jeremy Le was very nice, so we had really fun time. I would visit next time to see him! Also, the seafood buffet in front of the sea was great. overall service and facilities are very good. I was really satisfied with all things.

Amazing service. Super friendly and helpful. There was so much to do in the hotel itself.

The stay at Hyatt was amazing. From check in to check out. The staff were friendly and welcoming. They remembered everything about us during our 4 night stay. Food allergies/ restrictions to preference on how we like the eggs. The facilities are really nice and top notch as well. From activities for kids like the Hyatt club, pool, rock climbing and much more. Restaurants for everyone’s taste. Highly recommend the regency club option. Shout out to Thao for special attention to detail.

There were cats in the property. Quite a few flight of stairs to get to the rooms. But beach was clean and nice.

Beach is beautiful and lovely pools. Dining is great!

The property was great. Due to the season, the beach was swallowed up by the ocean. However, the staff were great and went out of their way to accommodate our every request. Pool bar staff were exceptional