Staff were horrible and uncaring

Loved the breakfast…staff were great at the breakfast too…unfortunately the coffee was terrible…such an important thing to so many guests…this would be the only area that needs drastic improvement!!!

Our room was clean with lots of room to move around , staff were very friendly will definitely recommend this hotel

Front desk and morning buffet staff were very friendly and greeted us at all times with a smile. Had hoped to make it to the pool but we just didn’t have time but it would have been nice for the slide to be operational and had hoped for a Hot tub but all good. Not such a big deal for us. There was a stain on our duvet cover which was gross and some large stains on the carpet, something dripped on the walls that didn’t get cleaned off but the rooms were spacious and not cramped which was nice. Unfortunately, like so many hotels in winter, the place was overrun with teams and parents who clearly were more interested in socializing than monitoring how disruptive their kids were. There were groups of kids everywhere in the public seating areas who were quite loud and lots of kids running and tearing through the hallways particularly early in the morning. Lots of kids in the parking lots screaming below our window. So peaceful and quiet it was certainly not. Pillows on the king bed should match the bed size and be at least queen or king sized pillows. Bed on the box spring or platform was wiggly when my husband rolled over but otherwise bed was ok, neither bad nor great. We usually stay at Holiday Inn on the waterfront where the beds are more comfortable and the sound from outside the rooms is generally less due to better sound proofing. This was our first stay here but divided as to whether we will return to Holiday Inn next time. Restaurant definitely better at Hampton Inn.

It was one of the best

Had a wonderful stay. The older gentleman at the desk at check in was super friendly and approachable.

The staff were extremely friendly and helpful.

I always like having the buffet breakfast with all the variety of options. Staff very friendly.

Nice staff made you feel welcome very helpful easy check inn. Overall appearance of hotel is nice

All around great place to stay! They even have brown bag breakfast if you are leaving super early.

Check in experience was muah chefs kiss perfect

Amazing. Love the decor.

We drove 2 hours and booked this hotel specifically for the water slide. We get here and are notified it’s out of order. A complete waste of time and money.

Hotel location

The stay was excellent as usual, the room was clean and the breakfast was great. The only downside is that the waterslide is still broken, my daughter was a little disappointed, otherwise everything was great, and they also never have any towels at the pool, it would be a bonus if they provided them.

Staff very pleasant

Nice quiet clean good breakfast

Great honeymoon suite!

The property, staff and overall experience were excellent. Very modern and clean rooms and the breakfast was also very good.

Very polite and helpful staff

Very clean and quiet.

Staff were great

excellent stay

The room was spacious and clean. Check in was quick. Was only there for one night so didnt have a chance to use the pool. Breakfast was good and the staff were very friendly. I would definitely stay again

This beautifully maintained property was a great place to stay before our concert in the connected venue. Buffet breakfast was very good, and staff was gracious.

Very nice hotel. Staff was efficient and friendly

Was very clean and quiet

All was good ...nice clean safe

Always a good stay and good breakfast. Too many unsupervised kids in the pool.

Staff were very helpful!

Property was clean and quiet but could use more sitting areas for breakfast.

Everything was awesome