Rude, unprofessional, the worst hotel I have ever stayed in.

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We stayed 3 nights at Nasama, it’s a beautiful resort with two dining options, easy access to rides into town, both pool and ocean swimming options and lovely staff. We travelled with our 1 year old and the child friendly atmosphere was a pleasure

Best place to stay

The room is decent except for a few issues 1) no shower curtain or door in the shower so water goes everywhere, 2)the doors to the balcony are ‘thin’ therefore; you get a lot of noise (wind and ocean) and 3)there’s a large ‘shade’ to pull down between the bedroom and the rest of the room however; it doesn’t block light or noise. Not sure the purpose of it. While it is called a resort it really isn’t resort like at all. Breakfast takes forever and the staff aren’t attentive. The main office staff don’t really care about customer service. They don’t communicate when there are issues with your room, nor do they care that they don’t securely store credit card info and then get mad if you have a balance.

Great staff and excellent food. Short bus trip to Port Vila shops and restaurants. Beautiful rock pool great swimming

Overrated , possibly living on past times.Our impression was that the rooms were in need of some talc and deep clean.This is not a Resort. Nice enough , quiet , staff not really interested in their paying guests. Served cold food and Luke warm drinks too many times for it to be a one off experience .Would not return.

Pool is lovely and restaurant has excellent food. Room was clean with great view. Had to take bus to town and shopping but price price was great and buses came around all the time.

Absolutely beautiful hotel, the house girls were fantastic, the chef was amazing and as for the hotel manager, nothing was too much trouble. They really looked after everyone. Amazing staff. Ten out of ten Only issue was a couple of cyclones. But as I said staff took great care of us. Also met the owner, paul was a cool guy. Very down to earth and genuine caring guy. 100% recommend this place for relaxation and recovery.

Great location close to a nice beach , easy ride to town . very clean . Great staff .

It is very hard to provide a feasible review, due to the last couple of years with Covid that has impacted world wide. The resort itself was adequate the lack of dining through the day was disappointing. The room was only serviced when we approached staff and then they still at times did not service the room. The staff were all very friendly - however due to location of the property with the access down about a kilometre of potholes on the road was appaling, although that has nothing do with Nasama.Should we venture back to Vanuatu I would be looking for a different location. The restaraunt was fine the food was good, just their lack of being able to get a drink or food through the day was disappointing, but once again Covid has ravaged all tourist spots throughout the world.

Nasama is an amazing place to stay if you like small friendly family oriented resorts. The staff were friendly, welcoming and always ready to help. Our room was airy and light and kept immaculately clean. We had a balcony to sit and just watch the sway of palm trees and hear the gentle roar of the ocean. Snorkelling right in front of the hotel: nudibranks and fish and little sea snakes (they stayed put around the rocks.). The restaurant Cafe Villa did a mean cup of coffee and their lime juice is beyond delicious. Nice selection of meals to satisfy all palates. Not far into town but far enough out to give a sense of tranquility and inspiration to relax and take in the beauty of Vanuatu and its people. We highly recommend Nasama. Happy memories to take away and already planning a return.

Nasama were just reopening after the covid break and were running on minimal staffing. They did a great job of making us comfortable with minimal fuss. The place is beautiful and simple and doesn’t feel commercially driven. Exactly what I wanted. The pool and beach are well maintained and the place is clean. It’s easy to get into town on the local bus. I’d happily return.

Was an amazing stay. Nice location, we had a car so was easy to get around. Would have preferred a second level unit, but know for next time. Would highly recommend - staff were amazing

Was an amazing stay. Nice location, we had a car so was easy to get around. Would have preferred a second level unit, but know for next time. Would highly recommend - staff were amazing

The person below us did not like people above him & made it uncomfortable with his comments to us. This was our second visit with no problems before.

The person below us did not like people above him & made it uncomfortable with his comments to us.This was our second visit with no problems before.

Great location with private beach, close enough to most things. Only one restaurant on site but another one opening soon which will provide more eating options will be a bonus.

Lovely staff, great restaurant/cafe, room was a little tired but anything that needed fixing was done quickly. Very relaxing resort

Lovely staff, great restaurant/cafe, room was a little tired but anything that needed fixing was done quickly. Very relaxing resort

Nasama Resort was the perfect choice for our first visit to Vanuatu. The location is great and not to far from town. The staff at Nasama Resort are awesome. Merci spécial à Selena, Renata, Nettie et Henri. Everyone is so welcoming and friendly and thank you again for helping me to practice my french language. Keep up the good work team. Cordialement Stephen et Tania

Nasama Resort was the perfect choice for our first visit to Vanuatu. The location is great and not to far from town. The staff at Nasama Resort are awesome. Merci spécial à Selena, Renata, Nettie et Henri.Everyone is so welcoming and friendly and thank you again for helping me to practice my french language. Keep up the good work team. Cordialement Stephen et Tania

Clean and quiet resort with easy access to the city when required. Excellent pool area with nice snorkelling in the ocean near by.

Have just returned from Nasama and loved every minute of it. The rooms were great and the small kitchens allowed flexibility for meals. The staff were fantastic from the maintenance , security, reception and the wonderful staff at Cafe Vila all went out of their way to ensure you were ok. Cafe Vila was great and the food was excellent ! We can’t wait to go back !!

The staffs were great! The room is very good size. Plenty of space and clean. It’s a self contained so you can cook there. Not just a small hotel or resort room.

We had a lovely relaxing holiday at Nasama Resort. Stayed in a two bedroom apartment which is huge and very comfortable. The staff are friendly and helpful and the facilities are great.

👍

This place is in a beautiful location and is peaceful and serene. It doesn't offer the facilities or activities that the bigger resorts have but is a lot more personal. The cafe vila restaurant is wonderful though a little pricey, the kids meals however are excellent value. We loved our stay here.

This place is in a beautiful location and is peaceful and serene. It doesnt offer the facilities or activities that the bigger resorts have but is a lot more personal. The cafe vila restaurant is wonderful though a little pricey, the kids meals however are excellent value. We loved our stay here.

Nice private resort with a lovely pool and sea pool to swim in, good for little children. Was worried about strong winds but that wasn’t a problem. We used Landry quite a lot, we brought our own washing powder and could use the washing machine for free. Have read lots of good reviews about the restaurant but it was disappointing most of the time. The cold tomato soup gazpacho was served hot. We questioned our waitress if the soup was supposed to be hot or cold, she said hot even though it does say cold on the menu. Funny thing she went to ask chef about the soup, apparently he knows that it’s supposed to be cold but decided to make it hot. Fish curry was very dry and overall most of the dishes lack seasoning. Best we had was the pork ribs and pulled pork burger.

Nice private resort with a lovely pool and sea pool to swim in, good for little children. Was worried about strong winds but that wasn’t a problem. We used Landry quite a lot, we brought our own washing powder and could use the washing machine for free. Have read lots of good reviews about the restaurant but it was disappointing most of the time. The cold tomato soup gazpacho was served hot. We questioned our waitress if the soup was supposed to be hot or cold, she said hot even though it does say cold on the menu. Funny thing she went to ask chef about the soup, apparently he knows that it’s supposed to be cold but decided to make it hot. Fish curry was very dry and overall most of the dishes lack seasoning. Best we had was the pork ribs and pulled pork burger.

Very close to pool and beach. Loved that we had use of a kitchen.