When we first checked in everything seemed good! We found our room and walked in. We were impressed with the room at first! It smelled and looked clean, the layout was nice, the bathroom seemed more spacious than most hotel bathrooms. Upon inspecting the sheets there were a couple of small stains that were not very attractive, even disgusting looking. So we went to the front desk and asked if they could please have the sheets changed in our room for this reason. They wouldn't and told us that they were going to put us in a different room. The room they switched us to I feel like was a downgrade! The layout wasn't as attractive, the thermostat on the wall didn't work and was loosely attached to the wall, there was facial hair clippings under the lip of the sink, and this room shared a wall with the laundry room and could be heard through the wall. At approximately 11 that night one of the front desk employees informed us that the sheets had been changed if we wanted move back to our original room. I opted not to due so for the fact of the time of day and we had already settled in to the second room. The following morning after we had packed up all of our personal belongings I had this strange feeling that i needed to look under the mattress because it was so uncomfortable. When I lifted the mattres I found someone's bra that had been left there for who knows how long! The cleaning staff here really needs to do a lot better job here!

The room we booked wasn’t available. The room they switched us to didn’t have a fold-out couch to sleep our 5th person. We had to get a couch moved in and the chair out. The handicap accessible bathroom only had a chair that folded down on which to sit and it didn’t work properly- it tilted down which made even a non-handicapped person have to lean forward in the tub- it wasn’t useful. The biggest issue was that bathroom door did not latch and we asked multiple times (including the first night where we were told “we can’t get to that tonight” & at then asked least 2 more separate days for it to be done and it only finally was fixed by the final (4th) night of our stay. We were told we were being enrolled in Best Western loyalty so we’d at least get a free night and haven’t seen anything from them. Overall not pleased. Unacceptable that the bathroom door took 3 days to get fixed. Overnight manager seemed to have little interest in our problem and zero follow through.

Absolutely WONDERFUL!!

It was comfortable and quiet. Hot breakfast was great.

From the front desk staff to the breakfast crew, and housekeeping, our stay here was wonderful!

Friendly and helpful staff. Quiet and clean. Very comfortable beds

Property appeared to be clean and well maintained. Rooms were clean however the body soap and shampoo dispensers were both empty, so good thing I brought my own. Free breakfast was a little disappointing only meat selection was a ham slice, no sausage or bacon. No egg selection either you ate scrambled or you skipped.

Everything about our stay was excellent. Check-in was a 30 second simple chore (we pre-booked), location, convenience, staff help and accommodation, quiet. When visiting this part of the world again, this will be our only option.