This was a lovely stay in a spacious room. The fridge and AC were great additions. The staff was very friendly, and they were very kind when I asked for a larger hall jacket. The location was amazing, and I spent most of my time walking around nearby. It was quiet and well priced!

Fabulous location, super cosy, traditional ryokan. Arriving to find a warm welcome with our name at the entrance was a lovely touch. Beds were nice and comfortable. I highly recommend this ryokan.

Tidy room, good location

Good sized room and relatively easy to find however, for some reason they were not serving breakfast on either of the two morning I was there. Part of the fun of staying in a ryokan is to enjoy traditional food so I was a little disappointed by this aspect. On the positive side, the room was a very good size and typical ryokan style. The sento bath was good and included in the price.

Lovely authentic Japanese hotel with a gorgeous touch. Love the table cushions and Japanese tea set provided. The onsen was amazing and beautifully clean. All soap and towels provided Room was amply large enough. Central location. Close to everything of interest. Staff friendly and helpful.

Lovely authentic Japanese hotel with a gorgeous touch. Love the table cushions and Japanese tea set provided. The onsen was amazing and beautifully clean. All soap and towels provided Room was amply large enough. Central location. Close to everything of interest. Staff friendly and helpful.

Nice Japanese hotel, within walking distance to train station.

clean and good. will come back. the hot spring is good

Property close to train station and attractions. However, it is not as clean as we expected.

Property close to train station and attractions. However, it is not as clean as we expected.

The location is great. Room is clean an spacious. Staff are nice. The public bath is clean and tidy. Will recommend to friends.

Traditional ryoakan close to the train station, restaurants & places of interest. Very quiet location with a public onsen. We enjoyed our stay here.

The property had nice little nooks to sit and relax in the lobby area. No elevators made it difficult with heavy luggage. The bath was nice but small and rustic.

The property had nice little nooks to sit and relax in the lobby area. No elevators made it difficult with heavy luggage. The bath was nice but small and rustic.

The main problem is the water supply. We payed extra for a private bath facility and Bathroom is fine . But the water is inconsistent. We ended up using the bath in the Onsen . Through out our stay .

love this place. wish i have more time to stay. just a few mins walk from the station. good place to eat and shopping is around.

It was my first stay at a traditional Ryokan with Onsen and it was a wonderful experience. The hotel is also in a wonderful location between the train station and the part of town with all the tourist sites

Close to train station & old town

traditional style inn with shared bath and futons to sleep on.

Thi ryokan was in a good location within walking distance to the station. We enjoyed the onsen baths that were onsite. The Japanese breakfast at the hotel was fantastic.

A good location but a tired property. The staff were very helpful. Although there wan’t a public lift, they took our heavy suitcase up to our 3rd floor room in the staff elevator. The room was spacious - more so than any other more modern hotel room we have stayed in Japan. The mattress on the floor was a foldable one which meant it had ridges which made it uncomfortable to sleep on. The worst aspect, however, was the shower in our private bathroom. No water pressure and the water temperature fluctuated constantly between hot and cold.......we called it the torture chamber!

Impressive hotel. Very convenient. Traditional Japanese experience.

Excellent service! The hotel welcomed us by naming us on their guest board. We sent our luggages over by 宅急便 a day earlier. Not only did they keep it for us, they even carry our luggages up to our room on the third floor before we arrive. We feel very welcome.

Hotel exterior and level one look new and nice! :) But bedroom and lady plubic onsen are aged! :( Staff: English speaking staff in the day but evening staff only speak Japanese. All staff are friendly. :) There are not lift in hotel, so you have to carry your belonging up to level 2 or 3 by the stair. :(

Hotel exterior and level one look new and nice! :) But bedroom and lady plubic onsen are aged! :(Staff: English speaking staff in the day but evening staff only speak Japanese. All staff are friendly. :) There are not lift in hotel, so you have to carry your belonging up to level 2 or 3 by the stair. :(

We stayed one night in a room with a private bath . The room size was excellent including a seating area for two over looking a small private courtyard. Very comfortable however the hotel is looking tired and old so would not rate as 4 star . I think to be fair 3 star. But was charged 4 star rate . The Japanese breakfast was fantastic and a wonderful experience for us and would highly recommend. Location was excellent just 5 mins walk from train station very easy flat walk

We stayed one night in a room with a private bath . The room size was excellent including a seating area for two over looking a small private courtyard. Very comfortable however the hotel is looking tired and old so would not rate as 4 star . I think to be fair 3 star. But was charged 4 star rate . The Japanese breakfast was fantastic and a wonderful experience for us and would highly recommend.Location was excellent just 5 mins walk from train station very easy flat walk

The staff are cold and unfriendly. The receptionist just simply say a few sentence and does not welcome us to visit. Her attitude is really bad and does not introduce the facilities and how to access our room. In the whole stay, she never says “thank you” and we did have hard feeling. The food is fair but the quality of the hotel is bad. It looks very old and dirty. You can find many flaws, dust and dirt inside the room. There is NO LIFT inside the hotel so you have to carry luggage by yourself and no one would help you. When we checked out, no one says good bye or thank you to us which is the basic manner or normal culture from JP. We paid almost 1k for each night while other hotel could offer a better attitude, quality and facilities with This price. Please avoid to book this hotel if you want to have a happy and enjoyable stay because you will feel unwelcome and sleep on a small, dirty and uncomfortable bed. I hope the owner could improve the quality and train the staff more to at least “act like friendly” since the experience is really bad to us!

A large room, good location, onsen in the property.

Was very warm and felt welcome when I was there.

Was very warm and felt welcome when I was there.

I enjoyed the public bath, particularly being there alone. Also found the location very convenient to bus and restaurants/shopping.