I liked the water spa and the buffet breakfast.

Has a good view. some foods are bit pricey. But overall thumbs up.

No hot water for shower. Air conditioner is noisy. No free bottled water. Wifi is super slow and unstable. Furthermore, they charged me 4000 PHP for deposit but said they will return 2 weeks later after checking out. Why 2 weeks? I also found that some guests were not charged deposit. Is this discrimination on nationality? I feel very uncomfortable.

I love the staff for doing their best with what they have, just never give a kitchen knife when a guest asked for a butter knife. Plastic utensils for room service? I don't think they clean the bathroom as much as they should. Food was okay or great depending on your appetite. The Thursday Manager was awesome, so are the reception staff. Host/Hostess... well, I went to get a buffet for the evening and she asked me if I was there for the evening buffet. I really had to stop myself from responding "no I'm here for breakfast". I know some staff are just being cordial but some of the questions they ask are just plain s...... Now for the water spa.... I can't wear a swimming short but you can rent one. Seriously. Just for the fun of it, I went to a shop and bought a seamless underwear that was a bit sheer and I was allowed to use it.... Go figure. Will I stay here again or recommend this hotel ? Hell no !!!!!

Family and I had a great stay! Check in was a breeze. Staff were accommodating. I was upgraded so I can't complain :)

Water spa was wonderful. Each room has its own water pitcher that you can refill from the hallway. Really convenient.

Worst check-out procedure.

Sky High Bar. Fast processing of checkin and checkout.

The spa is very relaxing. The room and the hotel is very pretty as well so it's quite pricy but I can say that it's worth it.

I checked in on Saturday at 1pm, lobby was like a market, so crowded. I found out that the water spa is open to the public and it is not just for Guests who have room reservation. The manager and other staff in front desk are not friendly and needs more training on how to be professional.

Rooms were spacious. The ref was empty and did not have courtesy water or water for sale.

Water spa is great. Just hope less salt on food.

I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers

I like this spa but the the frontline staff is very strict. We check in late because of the traffic. They ask for the confirmation papers

I like the service and amenitoes

Good weekend staycation. There was a lot of good restaurants nearby.

We liked the warm and cozy water / massage spa pools.

The room is ok, The bathroom is not that clean. But we enjoyed the water spa.

Buffet breakfast is highly recommended.

Buffet breakfast is highly recommended.

Room was big... had 2 extra beds in the junior suite. Water spa is great and buffet breakfast is amazing too

Me and my family enjoyed the ace water spa. One thing about ace water spa, i didnt realize until we check-in that it was not included on my booking, i must have overlooked but regardless, it should always be included upon booking and with options to put if i want to enjoy it during our stay. Like my bookings from 20-22, there should have an options if i want to enjoy water spa for 2 days or during our stay. Other than that my family had a wonderful time. Thank you!

The only problem I had is that I have to pay for the Water Spa and they just gave me a 20% discount while other guest have free access to the water spa... That part was kinda disappointing.

The only problem I had is that I have to pay for the Water Spa and they just gave me a 20% discount while other guest have free access to the water spa... That part was kinda disappointing.

The hassle in checkin. the voucher was already paid and they need to ask for authorization from the one who booked it.

Excellent

Excellent

First I was expecting access to a pool or the spa but then they said it wasnt included in the package. I was disappointed because I paid a higher price as to what I paid for on two other rooms using another mobile app and I got access for 2 to the water spa. I only booked this additional room so that all 6 of my kids could have a nice experience.

I just had an overnight stay, but the room assigned to me was clean, had fresh linens, and had all the amenities I needed. I thought it was very nice that toothbrushes and toothpaste were provided for their guests. I think the staff at the concierge could have been more welcoming. They were friendly enough, but didn't smile at all when I checked in. Checkout went smoothly.

I just had an overnight stay, but the room assigned to me was clean, had fresh linens, and had all the amenities I needed. I thought it was very nice that toothbrushes and toothpaste were provided for their guests. I think the staff at the concierge could have been more welcoming. They were friendly enough, but didnt smile at all when I checked in. Checkout went smoothly.

Great staff and service, great food and the Spa of course.

Very relaxing place!