She was not only responsive , courteous, and knowledgeable, she's pasi9nate about what she does and that's rare .

She was not only responsive , courteous, and knowledgeable, shes pasi9nate about what she does and thats rare .

the room's air conditioning did not work. but everything else was nice

the rooms air conditioning did not work. but everything else was nice

This was an overnight stay after a late arrival from the airport. The staff were very helpful efficient. Their English was certainly good enough for check-in and met our needs. They really seemed anxious to please. We've stayed in our share of Asian hotels with hard beds and this was a welcome change. The room was spacious, clean, and comfortable. It was very quiet since it's up and away from downtown or the beach. Oh, having outlets on both sides of the bed was also a pleasant surprise in a country where sockets are not as plentiful as in the US. The breakfast buffet the next morning was mostly Asian, but there were plenty of choices for us Americans who aren't ready for noodles or salad in the morning. The eggs, bacon, muffins, breads, cereals, fruit, and yogurt were all great. The espresso machine was a really nice treat since many Asian hotels only offer instant coffee. Checkout was a breeze. The location is 20-25 minutes from the airport with minimal traffic and is not easy to find for some drivers (don't let them charge you over a hundred for the trip), but it's still easy enough for them if you give them the hotel number. It will be a hike to get into downtown or the beach so consider where most of your business is going to take place before booking. A few caveats. We didn't visit the pool, fitness center, or check out the Internet service. You'll have to ask someone else about that.

very difficult to find there hotel surroundings Nothing much except there convention hall or expo. services Nothing room was excellent.

We stayed in the hotel for three nights for our wedding anniversary and was being well looked after. The front desk has arranged a cake for us at the anniversary day as a gift. The staff are quite enthusiastic to offer help. When we did our check in, we were told that there was a special offer that would give us a room upgrade, free breakfast, free use of bar including drinks and snacks, and 2 free pieces of clothes washing for RMB200/day. That's a very good bargain and we are glad to pay this small amount for all the benefits that received. The only thing about this hotel is that it is quite far away from the city centre. You will be able to catch a taxi in the hotel but not may not be easy to find one when you came back from the city. There are still room for improvement for the staff to learn how to serve the customers properly. The gym facilities are good and new. There are steam room and sauna room provided in the changing rooms which are free to use. We really enjoy our stay in this hotel.

We stayed in the hotel for three nights for our wedding anniversary and was being well looked after. The front desk has arranged a cake for us at the anniversary day as a gift. The staff are quite enthusiastic to offer help. When we did our check in, we were told that there was a special offer that would give us a room upgrade, free breakfast, free use of bar including drinks and snacks, and 2 free pieces of clothes washing for RMB200/day. That's a very good bargain and we are glad to pay this small amount for all the benefits that received.The only thing about this hotel is that it is quite far away from the city centre. You will be able to catch a taxi in the hotel but not may not be easy to find one when you came back from the city. There are still room for improvement for the staff to learn how to serve the customers properly.The gym facilities are good and new. There are steam room and sauna room provided in the changing rooms which are free to use.We really enjoy our stay in this hotel.

Good, clean and comfortable accommodation. Close to Laoshan sights. But a bit far from the city.