Our stay was awesome!! Will definitely stay again

Quiet clean accommodations. Employees helpful friendly.

Place was clean and just perfect! I had to work and the facilities and internet connection was easy and fast. The staff went above and beyond and made my daughter custom scrambled eggs. So great and we will stay there again! Also close to lots of restaurants, and convenience stores.

It was an excellent stay! We stayed in a one room suite plenty of space very clean everything we need for a small kitchen. I would absolutely stay there again

I like that the rooms were big and clean. I would say there is not enough room for drying wet clothes

Very good. We enjoyed the property and loved our room

This was a spontaneous overnight stay so my son could enjoy the pool as our Halloween plans had changed due to northeaster weather fluctuation(we were supposed to be in Salem for Halloween). The hotel is about 8 miles from where we live and was very convenient. The parking situation is a bit tight even with parking in the rear of the building. They were pretty full but over all very accommodating. From reception to staff we met throughout the property they were all polite, courteous and very professional. The breakfast is a full breakfast as was offered pre COVID19 with many options. The linens in our suite were crisp and clean, as was the room, and the provided utensils(dishes, stove, dishwasher, sink). Nice but small area for pet traffic. Conveniently located near everything Clifton Park has to offer!

This was a spontaneous overnight stay so my son could enjoy the pool as our Halloween plans had changed due to northeaster weather fluctuation(we were supposed to be in Salem for Halloween). The hotel is about 8 miles from where we live and was very convenient. The parking situation is a bit tight even with parking in the rear of the building. They were pretty full but over all very accommodating. From reception to staff we met throughout the property they were all polite, courteous and very professional. The breakfast is a full breakfast as was offered pre COVID19 with many options. The linens in our suite were crisp and clean, as was the room, and the provided utensils(dishes, stove, dishwasher, sink). Nice but small area for pet traffic. Conveniently located near everything Clifton Park has to offer!

This is the second time I have stayed at this property. It is so clean. The staff is very kind and caring. I will absolutely stay here again.

This is the second time I have stayed at this property. It is so clean. The staff is very kind and caring. I will absolutely stay here again.

Staff were upbeat and helpful, property was full or nearly so from the number of cars in the lot but felt Un crowded. Amenities were open and in good shape. We especially liked the mixer/dinners three days a week. Breakfast was good every day. Laundry facility was clean and in good order. No problems. Will stay again.

Staff was rude and unprofessional at the front desk. Despite the racist gentleman at the front desk I’d I was comforted by the African Americans who agreed he must be obssesed with black People because he states as if we are a new thing or something.

Staff was rude and unprofessional at the front desk. Despite the racist gentleman at the front desk I’d I was comforted by the African Americans who agreed he must be obssesed with black People because he states as if we are a new thing or something.

The room was clean, spacious and we wished we needed to stay longer.

Very nice hotel with great kitchen and rooms. The only problem was there were no garbage cans anywhere.

Very nice hotel with great kitchen and rooms. The only problem was there were no garbage cans anywhere.

very comfortable

Worst Manager of a Cheaply Built Motel When we booked the reservation, we had a 3 pm checkin time promised by Expedia and Residence Inn. Then a confirm arrived showing a 4 pm check in time. We planned a family gathering around that time based upon this promise. All we heard was the standard line 'housekeeping was short staffed'. OUR ROOM WASN'T READY UNTIL 5:30 PM! We paid almost $500 for two rooms and they couldn't meet their promise. It ruined the timing of the family gathering. The manager should be fired! Because there is no management of this property. Behind the desk were three people ... the front desk person, a porter and the manager. It took one person to tell us the room wasn't ready, just keep checking back with them. The other two stood around behind the desk talking about a problem with a housekeeper. I owned a hotel and when we were short staffed in housekeeping, I along with the manager and front desk staff jumped in to help housekeeping. It's no excuse to not have a room ready by promised check in time! And if you don't pay the people, you don't get the workers, it is that simple. To charge $250/night for a crappy cheaply built room that sits on a freeway and not pay your staff is shameful! IF YOU BOOK THIS PLACE EXPECT THE SAME SHODDY TREATMENT. Literally the rooms are right next to a freeway that trucks rumble by keeping you awake. The bathroom is so poorly designed, they put a metal drain panel under the showerhead, the leaking showerhead pinged

Worst Manager of a Cheaply Built MotelWhen we booked the reservation, we had a 3 pm checkin time promised by Expedia and Residence Inn. Then a confirm arrived showing a 4 pm check in time. We planned a family gathering around that time based upon this promise.All we heard was the standard line 'housekeeping was short staffed'.OUR ROOM WASN'T READY UNTIL 5:30 PM! We paid almost $500 for two rooms and they couldn't meet their promise. It ruined the timing of the family gathering.The manager should be fired! Because there is no management of this property. Behind the desk were three people ... the front desk person, a porter and the manager. It took one person to tell us the room wasn't ready, just keep checking back with them. The other two stood around behind the desk talking about a problem with a housekeeper.I owned a hotel and when we were short staffed in housekeeping, I along with the manager and front desk staff jumped in to help housekeeping. It's no excuse to not have a room ready by promised check in time!And if you don't pay the people, you don't get the workers, it is that simple. To charge $250/night for a crappy cheaply built room that sits on a freeway and not pay your staff is shameful!IF YOU BOOK THIS PLACE EXPECT THE SAME SHODDY TREATMENT.Literally the rooms are right next to a freeway that trucks rumble by keeping you awake.The bathroom is so poorly designed, they put a metal drain panel under the showerhead, the leaking showerhead pinged

Amazing stay

Amazing stay

Free breakfast

Easy to get to elevator to get to my room. I didn't like the fact that an employee pointed me out as "there goes another bowler" to someone. I like my privacy

Easy to get to elevator to get to my room.I didn't like the fact that an employee pointed me out as "there goes another bowler" to someone. I like my privacy

Was a very nice night, good breakfast, great staff. Ieft an item an they got it back to me.

Friendly staff. But TV kept screwing up. Tech fixed it twice, but still not cool. There are nearby hotels on a par with Residence Inn that are 30-60 dollars cheaper per night. Will have to think hard about booking with Residence Inn again.

Wasn’t worth the price, period!! They’re not the Ritz Carlton!!!!

My husband and grown daughters stayed here, they thought the staff was very friendly, the room was awesome. My daughter said she liked the set up with the bathroom and having privacy getting ready in the a.m. They liked the close proximity to stores and restaurants. They said it was unfortunate they could only stay 1 night.

Front desk service was fantastic. Arrived late and tired after a planes, trains and automobiles kind of travel day and the lady was more than gracious. Only knock was I had to turn around and leave the property to get something to eat, which was the last thing I wanted to do.

My stay at the Residence Inn Albany Clifton Park was excellent. The hotel and room were clean and had all of the amenities I needed to make my stay enjoyable. My room had a comfortable bed, office area, and full, modern kitchen (with a dishwasher and regular coffee maker!). The staff was extremely nice and accommodating. The breakfast was delicious and there were vegetarian options (but also sausage and gravy with biscuits for the meat lovers!). The location of the hotel is convenient to get to SPAC and there is ample shopping in the area. Overall I was very happy with my stay and will stay here again.

Hotel was good, breakfast fairly decent. Bit of a pain as they were having their driveway and parking lot paved which meant lack of parking, smell, and we had to move car by 930am. Only other thing is what is with these hotels with the thin low quality mattresses on the sofa beds. All hotels are like this, but you would think they would put a commercial quality mattress on the sofa bed so people using them can get a good sleep. wires and springs in your back all night long make for a poor sleep.

Nice hotel in a nicer area of the city. Family friendly.