It was quite cold when we stayed there (January). We asked for help to get the heater in the room to work and no one ever came to assist us. (We never got it to work.) My husband was told that there were blankets in the closet.

Booked our stay based on the majority positive reviews, and website images. Be prepared - the Diggi is nothing like what you see in the images on this site. Cons: no green lawns, all burnt soil, piles of dirty laundry on view, and the condition of main areas are majorly run down. It's clear that while the Diggi was once an awesome, historic property, due to its sprawling size and age, it is desperately in need of renovations. Especially the left wing rooms, which are dirty, with dank furniture, moth eaten curtains / rugs, and reminded me of a highway Super 8 motel or hostel (not the 5 star hotel we'd paid for). Distraught and disgusted after first night, we tried to switch hotels, but everything booked solid in high season. That said, after speaking with management, voicing our complaints, and changing rooms THREE times, we were placed in a gorgeous room right above the lobby. That room featured a spacious marble bathroom, nice furniture, and a fabulous garden terrace. It really, really matters which room you get there. For the pros, the staff is like a family, super sweet and kind, once you get into their rhythm. However, be prepared that this hotel is run-down, faded, and it REALLY matters which room you get. While location is great, and we can totally handle (and often enjoy) hotel quirks, we wouldn't book here again, nor is it worth the money paid. Hope whoever is controlling this property can invest back into it, because it could be so much better.

Extremely disappointing experience. Without any prior warning, the hotel turned into the venue for a public Christmas market and concert. It was so loud that every window in the hotel complex from reception to our room was rattling. Completely unacceptable for the significant cost per night. Typical opportunists trying to making a buck hosting an event while continuing to take hotel bookings knowing the guests’ experience would be compromised. Pathetic.

Lovely setting but impersonal

We had a wonderful time at Diggi Palace, although it was very pricy. The food was good as well, and the staff friendly. The palace was beautiful.

This is a 200 year old building that is now part of the Heritage hotel network. Our room was huge with a separate sitting room and a porch. Dinner starts at 7 pm which was later than we wanted. Sat outside and watched the peacocks roost. They have 30 peacocks. Breakfast was good, nothing special. Located outside the wall. Would stay again.

This is a 200 year old building that is now part of the Heritage hotel network. Our room was huge with a separate sitting room and a porch. Dinner starts at 7 pm which was later than we wanted. Sat outside and watched the peacocks roost. They have 30 peacocks. Breakfast was good, nothing special. Located outside the wall. Would stay again.

We wish we’d had more time in Jaipur just so we could stay in this beautiful hotel. The main courtyard serves as an outdoor living and dining room- we watched peacocks and monkeys over our breakfast masala chai.