Never in my life have I experienced a dirty bathroom in a Marriott brand hotel! EVER. The property was beautiful but my room was NASTY! There was dried, crusted stains on the bathroom sink and dried dark matter around the rim of the toilet. It was late when I got in and I was exhausted and didn’t feel like changing rooms SO I CLEANED THE ROOM MYSELF. I informed the front desk the next morning but was not offered a discount of any kind. I feel that I should’ve been compensated for that. I paid over $100 US for that room in South Africa! Doesn’t feel good leaving there and not feeling like I got my money’s worth.

Room was very small.

I was very disappointed with this hotel. I paid a higher corporate rate which was supposed to include shuttle service to my training site and the shuttle was unreliable. The food was terrible and the rooms were extremely dark. I ended my 14 day stay early and moved to a different hotel. The Protea did not meet my typical Marriott expectations.

Great location, good service and restaurant was great

Great breakfast

Great stay in a great location.

It was an over night business trip, very comfortable.

The service was good. But the rooms are not sound proof. people walking & Talking in the passage almost feels like someone is right into your room, that was a bit unnerving. I guess that is a structural issue that cannot easily be resolved. The food was amazing! I just loved the proximity to Menlyn shopping center and to summit bar next door.

Always a pleaure staying at Fire and ice Menlyn. Very professional and friendly staff.

Always a pleaure staying at Fire and ice Menlyn. Very professional and friendly staff.

It was amazing and truly enjoyable, In terms of cleanliness, Carpets and material couches need to be washed they are too dirty and risky especially in this time of COVID-19

It was amazing and truly enjoyable, In terms of cleanliness, Carpets and material couches need to be washed they are too dirty and risky especially in this time of COVID-19

It is a lovely hotel.

Large comfortable bed, very big for city hotel standards. Check in was fast and efficient, and portiers were very attentive. However, the loud interior decorating was definitely not to our taste and the in-room dining Caesar salad was not tasty. The breakfast selection was varied. Waiters were fast and attentive. The milkshakes, which we ordered after reading some reviews, lived up to the fame! All in all a comfortable city hotel.

Everything about the place was just awesome, i liked the meal more specifically the breakfast. Would definitely come back

Everything about the place was just awesome, i liked the meal more specifically the breakfast. Would definitely come back

The hotel is really lovely, it's clean and modern. The staff is what made it extra special for us. They were extremely friend and helpful. My only disappointment was when they invluded onions in my food when i specifically said i was allergic. And then when they took the food to fix it, they brought me a sald that didn't have onions but the cucumbers smelled of onions as if they used a knife they had previously used to cut onions.

The hotel is really lovely, it's clean and modern. The staff is what made it extra special for us. They were extremely friend and helpful. My only disappointment was when they invluded onions in my food when i specifically said i was allergic. And then when they took the food to fix it, they brought me a sald that didn't have onions but the cucumbers smelled of onions as if they used a knife they had previously used to cut onions.

Excellent location, right next to N1 highway and Menlyn Shopping Centre. Hotel is new and facilities are excellent. Staff very friendly and helpful during Covid-19 time

Good hotel with well maintained rooms and a service focused staff.

Good hotel with well maintained rooms and a service focused staff.

I was happy with everything. The staff are very friendly and always welcoming.

It was amazing really. The environment was perfect and refreshing. I couldnt ask for better chill area than the pool side.

Check out is at 11am, however house cleaning started making noise and knocking on our door at 9am.Shuttle service was great.

Restaurant was excellant. Would have liked a bath in my room.

SECON TIME STAYING AT THE HOTEL AND AS BEFORE EVERYTHING WAS BRILLIANT FROM THE CAR SERVICE AT THE AIRPORT TO THE FLOOR STAFF AT THE HOTEL. DEFINITELY MY FAVOURITE HOTEL IN PRETORIA.

Very clean, modern hotel, great location for shopping

Everything and especially their free shuttle every half hour to Menlyn Mall

It was within walking distance to all the amenities

nice mod hotel. all the bells and whistles for the hipster

It’s convenient, walking distance from shopping mall, great restaurante and friendly stuff. Rooms are pretty good, comfortable and clean.

Friendly & helpful staff 5* . Only chose this hotel as all others was full. Excessive Design, food and Architectural failures. Can not relax at night due to room design / color and constant psychological fear of your life in danger due to low light perception. Disappointed with the Motel 6 rooms with better beds and linen than Motel 6 / RoadLodge, overpriced. FAIL. Disappointed in what was expected as not up to standard shower in the room and proven worse than we thought. So much so that we booked a 2nd room as 1 person per room is disturbing with the wrong shower design and curtain. Prison grey color walls that is already super dark and need to switch 8 lights switches on in the strangest locations to achieve dusk type light value. Entering the hotel, they everyday forget to pay their electricity account so light intensity is so low your eyes takes a long time to adjust to this dark / low light conditions as if entering a cave or hell. Passages has extremely low light conditions and graffiti on the walls making you feel unsafe and as if in the wrong side of town where criminals live. Unpleasant ! Food in the GRAVEYARD area. Several issues with the food, breakfast had 2 half washed plates and 2 hairs on 1st breakfast and fermenting canned peaches. Dinner buffet had to inform the chef half way into the dinner service after 30 guest left that the beef meat was below dog food standard and shoe rubbery, etc.. 11pm great tasting LalaLamb when you order lamb burger ???