This is a beautiful property. The rooms are stunning, very clean and comfy beds. This is a hotel in the woods on an island.Think “Dirty Dancing” resort with families, not a romantic, quiet retreat. First off, DO NOT RESERVE IN ADVANCE. It is hardly ever full and NO fun in the rain. You will be charged in full unless you cancel 2 weeks in advance. There are two major issues: 1. There is no information provided as to how/where/hours to do things…(like eat) other than a simple map in the lobby; and 2. They play CONSTANT banging music at the pool that echoes up onto your 2nd floor balcony. It’s incessant and mind-numbing. Want to turn on the fireplace in your room that you paid extra for? Figure it out…but…it’s a trick. THEY need to turn it in for you EVERY TIME you want to use it. Or…you can take the grate off and, as the front desk told me…try to figure it out on your own. Want food? Figure it out. No answer at the front desk or “restaurant” phone line. No info/hours/transportation info (both off site) etc. There was a line at the desk to ask questions, so we decided to walk. Guess what…no signs pointing you to where to go, and in the dark it’s a challenge. There are no signs/pamphlets and limited people available to assist you. All the staff is under the age of 25. There is also a strong scent they pump throughout which gets to be a bit much after a while. They need printed info in the rooms explaining the amenities and food, signage, and turn down the music and the scent.

Our stay at the inn was one of a kind. The location is gorgeous and we loved escaping the hustle and bustle of Portland for a relaxing evening on the island. Highly recommend!

Fabulous! Have never been to great Diamond but I’m coming back!!! Just based on an extraordinary 24 hours at the Inn. Dinner was great- and the waiter Narcis was my favorite part of the trip. A phenomenal guy!

Great place to visit

The location of the facility is wonderful. The island setting is beautiful, and the lack of cars makes it even better. However, the staff is mostly international students, who are outgoing and friendly but who don't seem to be well-trained. They didn't know how to answer questions or provide basic services like adding dining charges to the hotel bill or providing luggage assistance at checkout. Also, there were no housekeeping services provided during our entire stay, which meant no trash removal (even though our room had a kitchen and trash contained food items), and no replenishing of coffee, shampoo, etc. The hotel could easily be a 5 star facility if some basic services were improved.

Beautiful and serene inn. The ferry is a little inconvenient but if you want to be out of the city, it is well worth it!

We had a great stay at the Inn at Diamond Cove. It started off a little rough as we couldn’t get anyone to answer the phone on the day of checkin. This made our transfer to the island a bit complicated. After several attempts we finally got someone and worked everything out. We then discovered the main restaurant on the island was closed for the season so only the bar cafe was open. We learned the hotel was closing after our weekend there. The food was good but they had a hard time handling a gluten free guest. The smell in the upstairs hallway wreaked of a really strong perfume that was annoying. This is apparently pumped into the ventilation system. Otherwise we enjoyed the location, walking around the island, and the ambiance of the hotel. Would definitely come again in season, not the last weekend they’re open.

Excellent excellent

They have very impolite management here. Their policy specifically stated that they have an outdoor pool open until 9 PM and he came and he shouted at me at 7 PM to get out. And he didn’t take responsibility for the fact that his policy was outdated. Mind your manners next time.

We went for two nights for an anniversary trip, and it did not disappoint! The inn was adorable, modern, and clean. The food was awesome, and the amenities were great! It was the last weekend of the season so it felt weirdly quiet, but was the perfect getaway!

The manager, Manny was great! Went out of his way to take care of guests. A lot of hardworking and personable staff. Clean rooms. Would be fun to have some activities on the grounds- locals should be happy to have this property on this island.

Gorgeous walking trails, relaxed friendly atmosphere. Some of the hikes are no longer accessible due to private construction - updated maps would be helpful.

Great property- just know that you are on an island, reachable only by ferry or boat

Very hard working yet understaffed employees. Hot tib non functional and heat out on swimming pool on best day for swimming. No housekeeping. Just unacceptable at price point.

The property is gorgeous. Staff is very nice. Inexperienced at caring for guests where ferry is only transportation and golf cart or shuttle pick up is necessary. Catch as catch can in terms of transport. When they could do it for you, they were sure pleasant about it. But unreliable.

The staff was very pleasant and our room was very nice.

consumer beware... this is on a Island and there are no cars permissible there. the booking did not disclose this. Cove is not the same as Island. WE never saw the property so I cant speak of the stay. They refused my refund then agreed to refund some of it. but kept 580 for the first night. DO your research so it does not happen to you. Hotels.com did not state this at all. I reviewed my booking!!!

it was an amazing trip and excellent stay. Rooms were comfortable and excellent service. There are few dining options on the island but food was great at all. I will definitely recommend a short stay at the Diamond Inn.

Lovely bathroom

AC not working second night at property. Checked out no refund for third night.

Stayed there for three days. Lovely inn with a young, enthusiastic staff. Definitely a staff shortage, but that is an industry-wide problem. The inn hired college aged Eastern European personnel who were both pleasant and attentive. Limited activities at the resort and on the island, but that is not necessarily a bad thing. It gave my wife and I more time to read books and sip cocktails on the relaxing patio.

Inn at Diamond Cove was an amazing weekend stay! The property and our suite were beautiful

We loved our stay at the Inn at Diamond Cove, the staff was super friendly and welcoming, the on-site restaurant was super convenient and the pool and hot tub were beautiful. We were also able to use the ferry to get to some of the other neighboring islands for fun day trips. We will definitely be coming back!

The Inn and the surrounding grounds are beautiful. The staff were very pleasant and helpful though it was apparent they were doing multiple jobs. It should be noted that there are very limited activities for children. It has a very calm and relaxed vibe that I found very appealing.

Gem! Better for adults

First of all, it wasn't clear to me when I booked that this property is located ON AN ISLAND. That completely changed the feel of our vacation. It was a unique experience and there were many nice aspects about staying on the island, but if you want to spend time in Portland, understand that you will be either paying for an expensive water taxi or tied to a ferry schedule. The hotel itself was very nice and the staff was lovely (even though I don't think we spoke to a single employee over the age of 25, which was interesting). However, the amenities are quite outdated and not what we pictured. The "fitness center" is filled with old equipment, the "arcade" has one functioning video game, the "bowling alley" is candlepin bowling where you have to set up the pins yourself, and the bike rentals are for no less than six hours at a time. Oh, and the fireplace in our room did not work. If you are aware of all this and still think it sounds like something you're interested in, you'll probably have a wonderful time. For us, while it didn't ruin our trip by any means, if we had to do it over again, we definitely would have picked a place right in Portland.

The staff was friendly and tried their very best. There was confusion, however, in directions for parking, arrival, and general workings of the hotel. As sweet as the Island is, as nice as the rooms are, many of the other amenities were substandard, the hotel is understaffed, and general confusion abounds.

Amazing!

Simply wonderful! Gorgeous , relaxing and just the perfect little getaway!!

This place is beautiful and all of the hotel staff are helpful and kind.

I work a lot. Like a lot a lot. This was my first get away in quite some time and I got exactly what I needed. A stay full of rest and relaxation, surrounded by historical beauty. The staff is all friendly and very accommodating. We arrived late and were first greeted by the executive chef. He helped us with our luggage and asked if there was anything we needed. I had two hungry kids with me and although we had arrived well past closing time of the restaurant, he instantly offered to fire up the ovens and make us some delicious flat bread pizzas. I can’t even begin to express how grateful we were. We had the pleasure of eating at the Diamonds Edge restaurant the next night and the menu was amazing. The charcuterie board was full of delicious options and the Scallop dinner was superb. I also recommend the tuna tacos. The entire staff went above and beyond to make our stay exactly what we needed. I highly recommend this location.

I work a lot. Like a lot a lot. This was my first get away in quite some time and I got exactly what I needed. A stay full of rest and relaxation, surrounded by historical beauty. The staff is all friendly and very accommodating. We arrived late and were first greeted by the executive chef. He helped us with our luggage and asked if there was anything we needed. I had two hungry kids with me and although we had arrived well past closing time of the restaurant, he instantly offered to fire up the ovens and make us some delicious flat bread pizzas. I can’t even begin to express how grateful we were. We had the pleasure of eating at the Diamonds Edge restaurant the next night and the menu was amazing. The charcuterie board was full of delicious options and the Scallop dinner was superb. I also recommend the tuna tacos. The entire staff went above and beyond to make our stay exactly what we needed. I highly recommend this location.