Very run down,

I booked a stay and then had a family emergency come up. I tried to cancel and get a refund but they wouldn't budge for any of the stay. I understand the day of, but to not refund anything and stonewall Expedia? Just horrible service from a lousy, rundown hotel. I think there are so few people willing to stay at this place that they are reluctant to give any money back, regardless of circumstances. Stay anywhere else.

Shortly after checking in we left. I’ve never been to a worse hotel. The hotel is filthy!!! It wreaks of smoke and urine. The bedspread was covered in cigarette burns, our room was so dirty and while carrying our bags out there was a man urinating in the stairwell! It is in total disrepair outside. Beware!!!!

BED BUGS! The fact was there less then 5 min an asked to be refunded an tjey agreed to contact expedia. An didnt a now I camt get a refund dispite the health violation an tje pure disgust. I feel they over looked it so another bad review wouldnt make it on their page i dont indorse this hotel. Plus its multiple hotels in one.

1st. Had a note on counter saying no comp breakfast after ad said they did. 2nd saw cockroaches on table in my room 3rd pool tile had scum that people were writing in with finger nails. 4th bad smell in hallway 5th had a water leak in hallway 6th parking lot in need of repair 7th eco my behind. Note saying they come after 3rd night. We said 4 nights and our room was never serviced.

It was descent for what u pay

It was cheap.

The smell was unbearable! It was dirty. In the hallways. The room was gross with bugs in the corners of bathroom and sink/closet areas. I paid for a room with 2 beds and a sofa bed. At check-in I was told they don’t have any sofa beds or rollaways. They suggested the floor. We’ve got 4 kids, 1 being special needs. and there’s not a chance in hell my kids are laying with bugs. We were not in the room more than 20 min when I went back to the front desk telling them that we can’t stay with the conditions like that. I was told that there’s nothing they can do. That’s over 150 I spent for filth. False advertising at its best

This place was so disgusting, I checked out immediately after going to my room. The filth is every where, my room's number was scratched into the wall with a ballpoint pen, it smelled like BO (not just my room, the entire place), the security doors were all broken and propped open with rocks, my sheets were obviously not changed (even though I didn't dare touch the bed) and oh year, the shirtless crackhead walking his dog who asked me for a light was the best. This place should be shut down or call it what it is, a crash pad for drug addicts. The GM then lied to Orbitz and said I never checked out and they would not refund me - regardless of losing the money, it doesn't matter because the place is seriously that bad. Under no circumstances should anyone stay here. The only reason I am giving it one star is because there isn't and option for zero stars (or negative stars).

Entire hotel from lobby to hallways to room is extremely dirty. Pretty sure all carpet has been in there since it was built 50 some years ago. Panels falling off ceiling in various places. Black mold all over bathroom ceiling. Room stunk like an ashtray, no smoking room. Shower was dirty. Was told 3 times over 2 days they would bring extra pillow and never did. Couch in room was covered in burn holes and stains. Lots of drug use in parking lot after dark. Lots of homeless hanging around.none of the exterior doors to property lock at night so anyone can wander in in. No restaurant or complimentary breakfast like advertised. Will never stay there again.

They did not have the room reserved. So they put me in another room and it was flooded with water. So they offered me two rooms since they didn’t have the room I initially reserved with enough beds, then they tried to charge me for that. I told them that was unacceptable , and they asked me to leave. They were not willing to refund me, now I have to get a third-party involved. The staff was incredibly rude as I had four children with me. Just trying to get a room for one night.

Staff was nice and very helpful during check in and out. I am not the type to complain. We had 6 of us. I had reserved 2 beds with a pull out couch. Only got to beds. We made do with the space. One of my children had to sleep on the floor. The room had this very strong musty and mold covered up with chemical smell. Smell was so strong and bad that we had to keep the sliding door open our entire stay. The sliding door was near impossible to open and close.

Did not have breakfast as promised, did not have coffee, hot tub was closed, halls were dirty and smelly, sign out front still advertised free breakfast too! Feels like it’s getting ready to be demolished.

Dirty rundown

The place was dirty, it smelled horrible, and the shower didn’t work

Couldnt even close the patio door. Was staying in town with my daughters. Was charged by expedia when i made my reservation and than told i had to pay again once ariving at motel. Upon wntering room realised door couldnt be locked and looked down to see police arrive to remove a man who had broke into a room. At that point decided to leave and find a new hotel. Would not refund me my room at the motel. Claimed it was against owners policy. Luckily expidia was able to refund me my initial payment.

It was nothing like advertised. They don’t do breakfasts, the pool was indoor but colder than Alaska. The door to the balcony needed a strong arm to open and close and was almost off it’s hinges. The bathroom/toilet door you couldn’t close otherwise you’d be locked in there for eternity if you were by yourself. Questionable looking towels on the floor next to the ice vending machine. Apart from the bed sheets everywhere looked like it hadn’t been cleaned since before the First World War.

The hotel advertised breakfast on front billboard, but we were told they stopped serving breakfast, just a couple weeks earlier. Rooms smelled musty and mildew. Hotel was run down and deteriorating. Staff was not helpful, short, abrupt and y informative. I would not stay here again or recommend to anyone else.

Advertised a nice breakfast but there was no breakfast. Even the marquee out front showed a breakfast but it must have been for the hotel next door. My boys were excited to have a room with a balcony, but the sliding door had so much dirt in it that we could barely get it open the morning we checked out. The hallways inside were sooooo hot. In July it was miserable to even walk from the elevator to our room.

First the advertisement lied about the pool and the hot tub. Neither of these were working . No breakfast served. The rooms rug was filthy. The sheets on the bed were marked up with stains. The couch was marked with stains. The Easter this furniture was all scratch and dirty. The TV remote was not working correctly. The sound would not adjust. The air conditioner was not working correctly. It seem to have lost some power. The price of the roof was OK. The new sex and granite counters were nice. The colors chosen for the rooms was atrocious.! We stayed in Fort Collins, CO.

Felt like we were staying at a homeless shelter. Furniture was outdated, couch in the room had stains probably from the 90’s. Walls were paper thin, heard people’s conversations as if they were in our room. Front desk staff looked like they were out of a episode of twilight zone. I’d recommend staying at another location or your car if that’s an option.

Terrible nasty uncomfortable no environmental services

Tv didn’t work. Shower didn’t work

This was by far our worst hotel stay experience we've ever encountered. When we pulled in to check in, there was a police officer that had just pulled in to speak with 2 women in the parking lot. At check in, the first woman told me that they didn't have rooms with a fold out couch even though the booking stated they did. The other woman working corrected her and told her what room to put us in. By the time we checked in, that officer was gone but another had arrived for a different incident. We pulled around to the back side of the hotel to where she told us to go in at, there were multiple questionable characters hanging around outside the hotel. Lots of marijuana and cigarette smoke inside and outside of the hotel. The doors state that doors are locked after 5pm and a room card must be used for enter but that was never the case. None of the key scanners work and none of the doors lock. The room was very old, stains on everything and dirty. No phone in the room. Breakfast never happened even though it was advertised on the sign outside and online and no one told us at check in. The manager we spoke with was very rude and aggressive. Police were at the hotel daily. People live here! LOTS OF DRUGS AND TRANSIENTS/HOMELESS!!! I told the girl at check out all of the issues and she made every excuse possible. We were stuck here for 7 nights and couldn't leave due to the no refund policy. Worst experience ever and it fully deserves a full refund! CHOOSE A DIFFERENT HOTEL!!

Very noisy

I did not like the way the pictures of the rooms are misleading. And it felt almost like we were bothering the staff with our presence.

Well traveling with a handicapped child in a power wheelchair is hard enough! The "accessible" doors were not working. At all! Then our first floor room was a step up! We were unable to be swithed to a walk in room due to "being full" yet we saw almost nobody during our stay. Also the bathroom/shower had peeling paint, the toilet ran constantly, and there was coloring all over the walls!

Said free breakfast and then got there and was told no breakfast. Dirty furniture, desk was sticky and wobbly.

No breakfast as listed on the wrb site. As desk for a remote that works and didnt get one. Ask for a wakeup call and didnt get one.

Pictures old. No bar/restaurant. No laundry. Old. Did have breakfast. Tried check in at 2. Was told no rooms yet they had lots empty rooms. Given room that had connecting door that didn’t lock- but they changed our room. Overall ok just disappointed nothing like the pictures.

All I can say is the beds are comfortable, but the building is run down.

When we checked in I discovered I had only reserved for 1 night and we wanted 2. I paid with Credit Card for the other night and we proceeded to our room. We discovered that the refrigerater was not working, and the TV was not working and the phone didn't work. I used my cell phone and called the desk and they said they would have maintenance come and fix it. We waited and waited so I called again and she said he was working on something else and would be there. I told her we were going to dinner and would be back. When we returned, we discovered the TV and refrigerator were working. We knew they wouldn't replace the phone as they had already told me that. We hear lots of noise and people arguing outside our room or outside. I felt unsafe and uneasy with the entire place. Yesterday 6/14 we went for breakfast and the lady took our ticket which was supposed to be for 2 days so we went to the desk and got another ticket. They also remade our keys When we got back in the evening, our keys wouldn't work. My husband walked back to the front desk, There was nobody there so he called me and asked me to call the hotel. He then came in from outside. To keep it short that eve, we had to call the desk and the sherrif to get the people in the next room to quiet down. There is much more to this story and I WOULD LIKE A TOTAL REFUND!! This place is terrible and YOU should not be recommending this place to anyone. The language was terrible. PLEASE Call me.