Golden Boutique Hotel Melawai

I recently stayed at this hotel and had a wonderful experience. The staff, embodying the friendly nature typical of Indonesians, were not only welcoming but also very professional. Although the facilities show signs of aging, they are well-maintained, which ensures a comfortable stay. One of the most distinctive features of this hotel is the consistently pleasant fragrance throughout the premises. Additionally, the location is superb, providing easy access to various destinations. Overall, it was a delightful stay, and I would recommend it to others.

I have stayed here multiple times. Considering the Indonesian standards and the affordable room rates, I find the quality to be very good (though there can be some differences depending on the room). The food quality varies slightly depending on the chef, but overall, it's quite delicious. Additionally, the Wi-Fi is very smooth and reliable.

I frequently use this hotel. I find the food to be very delicious. Although the breakfast leans a bit towards Indonesian cuisine, I am used to it, so it is not an issue at all. Regarding the facilities, having a refrigerator is good, but it was troublesome that it didn't cool at all. The air conditioning is still too strong, but I am accustomed to it, so I brought room wear and had no problems. The Wi-Fi is sufficient, and there were no issues with online meetings. As for the staff, it depends on the person. The front desk is flexible and good, in my opinion. Considering Indonesian standards, the security seems normal. It is convenient that Papaya and Plaza Blok M are nearby, which makes currency exchange easy.

I think the hotel's location is excellent. Papaya is nearby, and Plaza Blok M is within walking distance. It's also convenient for going to Sudirman or Kemang. What concerns me is the significant inconsistency in the quality of the staff. With housekeeping, it wasn't just once or twice that there were insufficient towels, or that drinking water and tissues weren't replenished. The security staff's attitudes also varied, and although things improved considerably after I consciously started tipping them, I was shocked when, upon checking out and getting into my vehicle, my Rimowa suitcase was dropped, breaking a wheel. Moreover, they remained silent about it, which I thought was terrible.