Its fantastic if you love wandering around the laneways shopping and eating

I had to be relocated 3 times due to faculty and cleanliness condition of assigned room. I’ve arrived at 1:30am and did not get a room until 3:20am. There were insects and was assigned a dilapidated room on arrival, 2nd room bed sheets were filthy. Had to contact Expedia and after 1 he on the phone four palindrome promised to assigned a better room.

Very very bad location It is located in a very narrow alley There is always traffic Cooler water flows into the room The towels were stained

Hotel Entrance in the middle of a small road which is Not good! and the building is very old already even though the service is good!

We love staying there staff are so friendly do anything for you makes us feel special

Property offers a lot of options for adults, families and large groups. Breakfast buffet changes everyday. Walking distance to popular shopping, beaches, restaurants and activities. Amazing team of hard working staff. Rooms poolside and with views. Next to a minimart and Commonwealth Bank ATM Highly recommended property, a lot of return guests

Great hotel friendly staff clean rooms pool was big and clean

Staff service and food options at breakfast (for vegetarians) can be better. Also, coffee needs a bit of improvement.

After problems on arrival with our room we spent an enjoyable holiday at this resort. The location is excellent being 10 minutes from Boardwalk shopping centre and Kuta Beach. Plenty of street laundry businesses close by as well as massage options and great little restaurants. The pool is excellent whilst the option to leave your children at the supervised playcentre is so good. Breakfasts were something we looked forward to although if you were late the variety diminished. Staff were always warm and friendly especially Niken who without we would have been in real strife after encountering major home visa re-entry problems at the end of our holiday.

Great hotel in main area. Plenty of shopping and restaurants around. Staff go above and beyond to assist you. Would definitely stay here again

Staff were very friendly and accommodating.

Helpful and friendly staff! The hotel facilities and design is also up to par. I would stay here again!

Your service makes me wonderful experiece to stay Bali. I would like to visit the roof top bar of this hotel again. Thank you very much!

The staff was fantastic, but housekeeping was very average they forgot to clean, forgot to top up toiletries, and never cleaned under beds. The hotel needs a lot of maintenance. Would I stay again? yes but will I stay again? probably not.

Good location and very helpful staff.

Great hotel,fantastic staff.Good location

The staff was great and the room was very clean. Highly recommended this place to anyone. The buffet breakfast was amazing. I would definitely go back there again.

The property itself was great the transportation charged though was way more expensive then it needs to be.

Hotel was hidden away but was easily accessible from the main roads. Breakfast was ok - no bacon but the coffee was good.

Absolutely sensational as usual 1st time back since Covid. C u again soon

We had a great experience here for staff is very helpful in the check-in lady was amazing!

When we first stayed at Four Points Kuta, the hotel was brand new. The condition of the hotel now is sub standard. The hotel exterior internally needs to be painted. There seems to be black mould growing everywhere. The timber around the pools and on all the balconies desperately need to be sanded back and vanished. I expected more from a Marriott hotel. The food and beverage on offer is poor, breakfast was terrible. I only ate one night and was sick. There was a gastro outbreak and the hotel was doing little to prevent it or alert people. I spent $600 on hotel doctor to come out and treat my 2 year old and myself (who is 7 weeks pregnant). We almost spend more in medical bills than ohr accommodation. Our room was spacious, we had the larger suite. However the air con was leaking and the children slipped over about 10 times, i reported it to front desk but nothing was done about it. The roof under the dressing room area smelled terribly of black mould - however maintenance just keep painting over it. Will we stay again, no not likely. The massage palour across the road is quite good, as is Benish cafe a few doors down. The area itself is great - no beach but walking distance to garlic lane, poppies lane, beachwalk mall etc.

Property is fine. But just fine. Its a little small and feels cramped, but that's mostly due to its location and the fact that the area is all built up. The surrounding neighborhood was hectic and busy, with motorbikes and cars zipping by. Definitely not family friendly as the sidewalks are non-existent or not useful. The number of touts and people coming up to me to sell stuff was nearly unbearable. I won't stay in this area again, but if i did i would find a different place for my kids's sake.

Hotel is fine but location is not

The staff are amazing, friendly and helpful. The hotel rooms are a dated.

Lovely staff. Clean hotel. Great pool. Great facilities. Negative - location - have to walk out to main road for easy access to transport. Could hear the dogs barking late at night next door. Rooms aren’t supper soundproof- only to a degree

Good room size, nice pool, not far from beach, shops and restaurants, great friendly staff

This was a wonderful stay. Lovely area to stay in. I would recommend the spa too.

Absolutely amazing stay! Will be back again

Quite nice hotel with excellent and polite service from all staff members. Loved that the room has two queen size beds. The pools are nice. However the hotel seems a little worn down. But quite okay in general

Excellent staff - very attentive and nothing was a problem for them.

Reasonably priced hotel with a limited selection for breakfast