While the room was clean and the bed reasonably comfortable, the building was in obvious need of repair and maintenance.

The bedding had stains, the blankets had holes the mattresses were stained and had to be over 40 years old. The staff were nice, the waitress had to go buy food to make meals.

An old building that needs updating and deep cleaning - dirty walls…not good value for money.

You get what you pay for. It was very noisy at night. It was clean but rundown. They did not make the bed or provide clean towels and there was not notice or choice. Towels were worn out and dingy but clean. Cannot rate the dinning other than it was not available at the times we needed. Breakfast was served at 8:00 and dinning closed around 3:00 before we got back. Staff was friendly and tried their best to do what they could.

The hotel is not allowed to use my card number to pay in case of cancellation. It was only a reservation without payment. I ask you to pay me back. My credit card institution will communicate to understand the situation according to the explanation given. I require a refund.

A good place.

Staff nice. Room up hill.

Way too Expensive for the room, toilet was broken, TV didn’t work, beds were not comfortable. Wouldn’t stay there again.

didn't like it at all. very bad experience. The rooms and hallways smelled. The bedding smelled like body odor I slept on top with all my clothes on. When we left took a shower and took the clothes to laundry mat. discussing

The door is not working. Service is bad. I cancelled my last there it’s not worth it to stay.

It was fine. Very clean

Beds had no comforters, floor was cracked in multiple areas, air conditioning smelt of mould, fridge had expired milk (few weeks old) from a past guest, overall just unkempt and dingy

Old and dirty

The room that was booked was smoked in and they did switch us to another room but it had about 2 bottles of febreeze sprayed in it to cover up the smell of the previous person; and I was told it was rented out like an apartment as there is limited rentals in Bridgewater.

Good bed and room was clean. Any issues identified were addressed immediately by courteous staff. Fridge and cable had been turned off. Once everything addressed settled in for good sleep.

Room was great, sucks the pool wasnt working. There seems to be some people who live at a part of the hotel. They smoke cigs in their room by the smell of the hallway. Wouldnt bring a familly here but if its just 2 buds looking for a place to crash ts a good spot for cheap

Room was very clean good A/C

Very run down and dirty service was terrible

good place for stay

Hallways smelled terribly like marijuana and tobacco. A big sign says $200 fine for smoking in rooms. They should make lots of money.

Smells mouldy

The staff at the hotel was excellent. All were very helpful and went out of their way to ensure we had all we needed. A special mention goes to Tina (manager of the restaurant). She is wonderful! Also, the maintenance staff were all helpful and always available with a smile! It's very obvious that Management is constantly working on improving the facilities.

Friendly staff, dated but clean rooms, food was great, convenient parking spaces. Food, shopping, booze, coffee etc all within a one block radius.

Door key failed to work, had to wait till 8 AM from 7 AM to get someone to open the door to my room. There is no one at the front desk during the night until 8 AM.

Old hotel not a good one

Half hour wait for service in restaurant, no extra plugs in room to connect anything, bathroom really tiny, The whole hotel is run down, needs a good cleaning, repair and paint. Because of the hotel/room condition we tried to cancel 2nd night and they wouldn't allow. Not happy!!

Itbsays pool but no pool that was one of the reasons I went for my austic child

Very friendly staff , clean however it could use some upgrades to the beds.

Nothing.

Staff were super helpful.

It's hard to explain. I felt super uncomfortable just as I drove in. I was traveling solo (53 yo F). The exterior is kind of run down. It's at the end of a dead end street behind a bunch of strip mall kinds of places. The staff member I spoke with was very attentive and kind. The halls and the room smelled funny. There was a man in a room just off the lobby sitting in front of a giant screen that looked like he was playing video games and every time I walked by he stared at me. The room seemed clean - there was some staining on the bathroom fixtures, but I admit I didn't get close enough to see if it was just water stains or something else. They advertise the pool/hot tub, but the one area I saw looked out of service (like 3/4 empty with brackish water). I went out to the car at one point and saw a window a few doors down from mine with a brown swath of something smeared - I don't know if it was on the back of the curtain or the inside of the window. (I didn't get that close. I'm a nurse and all I could think of was an old blood smear...) I was so uncomfortable I left even though they charged me for the late cancellation. Found a chain motel nearby for the same price that was much more comfortable.

The facilities were not what was advertised.