The property manager informed us that our reservation was not kept and we could not stay here. We were not notified and could not find accommodation for the night, leaving us stranded.

The staff was nice. I waited for half an hour to be checked in. she apologized for the wait even though we were bringing the Bell and knocking the door.She checked us in and she gave me the key and said your room is down by the corner. Outside smell of smoke.The room was clean it smells like cigarette like someone was smoking in the room in the bathroom there was a stick to open up the bathroom window I went back and I let her know that the room smell of cigarette and I have a child that have asthma. I went back and I explained to the lady and she said oh maybe it's because they were doing a barn fire last night, she asks if I wanted another one and it still smell like smoke and I gave her back the key and I said I am just asking back for my refund .she said she doesn't know where the girl put the paper , and she understand where I'm coming from pertaining to my child's health.she said they could do a transfer to me to refund me back my money. I need to talk to her boss pretending to my e-transfer. I called she said that the room was non-refundable within 5 minutes it was non-refundable of me getting there. I explained to her 5 minutes I did not stay in the room , I only take two steps in the room. All I'm asking her back for is my money.

We selected this place based on previous reviews and it’s location to the Rondeau Provincial Park. Our stay was very disappointing and do not recommend for a couple or family. Our room and bathroom were clean but very small. The shower did not work and had to be repaired. The bathroom door was missing a door knob. The other guests staying/living there were sketchy. There was a a disturbance/fight at a room next door. I am not sure why this place was even on Hotels.com’s list. One of the worst places I’ve stayed at.

Its old property much needed renovations update they have already started so thats good

This property is a late 1950s motel that desperately needs a significant upgrade. It is very over priced for what is offered. The plastic shower stall (1960s version) takes up most of the bathroom and makes access to the toilet a challenge. The bedding was clean and the mattress was okay. The towels were small, but clean. Stay here if there is nowhere else in the area.

Don't believe the positive reviews, this place is nothing like the descriptions. The rooms are tiny and dated, the furnishings very old. The floors are spongy. There was no key for my door, so it was left unlocked. The shower was an old modular unit that was broken with the curtain rail hanging from one side: unusable. The washroom was tiny, the door interfered with the shower stall. The A/C unit was blowing hot air and the controls were very stubborn, I was able to reduce the temperature setting from 79 to 77 with much difficulty. There were dead flies and other insects on the floor under the A/C unit, clearly the room had not been cleaned for a while. The WiFi did work.

So the property didn’t had proper washroom in the room and the shower was just good for nothing. The blankets were smelly and not good quality and so was the bed.

Keep going not worth it staying at