Galaxy Hotel

Great and comfortable place. The staff was helpful

The Lady Clerks and Bell Boys were VERY cordial and helpful. After two nights pleasant stay, I checked out at 8:30 for a day of sight-seeing and shopping. The Staff graciously allowed me to leave my luggage as my flight did not leave until 10:10 P.M. Upon returning at 7:00 P.M., I asked for a TOILET. I needed to "freshen up" before my 2-Day trip home to the USA. Instead, the Manager, without speaking, gave me a KEY to a first floor room. Within minutes, the Manager began harassing me. I never used their towels, etc. and left the bathroom SPOTLESS, even drying the Vanity (using the floor mat) where I had shaved and brushed my teeth. I returned the key to the front desk with a 10,000 Ks bill (about a third of a night's stay) the Manager rejected it and began using arm signals indicating clearly that he was THROWING ME OUT! I rebutted, "I am a paying foreign customer and you are treating me this way? I asked for a TOILET, not a room. I travel to Myanmar twice a year, so do you want my future business or not?" He continued with his despicable, disrespectful arm gestures. For the sake of Galaxy Hotel's Future, this Manager needs to be FIRED or at least sharply reprimanded and sent to a Dale Carnage School to learn "How to Win Friends and Influence People". Disgusted, Ben R. B., USA

My Myanmar was bringing me around during my stays in Galaxy hotel and sometimes it quite late, so I am wondering why he is not allow to stay overnight. Do I need to pay for my Myanmar Friend allow to stay with me?Was the room rate meant for one or two persons?I am suggesting it would be nice to add fresher to some floors, especially when others smoke cigarettes, it enters into the room.On the whole I have enjoyed the service and the staff assistance during my stays. Thank you.