I was very satisfied with Spring Hill Suites. The staff was very helpful, especially Jesse. He was very professional and helpful. I would recommend this hotel to anyone. I left a charge cord for my electrical scooter and the staff handled getting it back to me expeditiously. I was very impressed with everyone there and the facility as well.

Upon arriving, we had to wait over 30 minutes in the lobby due to a system failure, even though I had already been sent a text stating our room was ready. Finally get up to the room and the floors were filthy and there was a dirty washcloth in the shower. Day 2 after housekeeping had serviced our room and still not even swept much less mopped, I went to front desk to request the floor be cleaned and the clerk acted as if I were requesting one of his kidneys. After arguing with me for a few minutes he finally put in the service request. We returned later in day to find same nasty floor. It remained dirty for the 6 days we were there. The beds were extremely uncomfortable, especially since by the time we walked from the bathroom to bed our feet were black from the sand/dirt on the floor. The bathroom door lock was broken. I reported that the first day. It was never addressed. The pool was very nice, but the hot tub was also filthy with hair, leaves, etc. There were two ladies at the front desk that were quite pleasant, and two employees working breakfast that were hospitable. They did serve a nice breakfast every morning and the location to The Wharf was stellar. The lobby, elevators and hallways all seemed clean.

Stayed here multiple times. Enjoyed each time. Great staff.

We stayed here for the New Year. Beautiful property, clean rooms, friendly staff.

Everything was great and we will be staying there again in Feb 2024

Very clean, well maintained

The hotel itself was beautiful, spacious and clean! Service was superb. The only comment I would have is that I wish they would have had coffee in the lobby throughout the entire morning. They put the coffee away when breakfast ended and didn’t bring it out until the breakfast began. I left on a Sunday morning at 6:30 AM and was hoping to grab a cup for the road but since breakfast didn’t start until seven there was no coffee available. There was a coffee maker in the room and I could’ve made it if I really needed to, so it’s not that big of a deal, but it was enough to be noticeable.

Very friendly, convenient and perfect stay!