The staff was incredibly friendly, responsive, and helpful in booking excursions and supporting our needs as travellers. The hotel was clean and well maintained. Our only struggle was the shower didn't drain that effectively, so our bathroom would be wet and slippery after someone showed. The location is great and very accessible by your tour buses. All the pickups we're right out front.

Amazing staffs. Super friendly and very welcoming. Most helpful in planning in our whole trips. “Jossemar” is a concierge extraordinaire. He planned all our transportations and tour to, from and while in la Fortuna. This hotel is very proactive on helping you to have the best experience possible with the least planning on your part. They did everything. And all experienced they booked for us are exceeding our expectations. Jossemar even help us on our other leg of the trip. The location is very central to supermarket. Stores even post office. The room is small but clean and cleaning crews are great! The small pool is perfect to chill and read a book. The server at the restaurants are great. Especially “Jaymar” he made sure that we get our breakfast before our 7:30an tour. Overall we are very pleased here. Would definitely come back again

Great location. Friendly staff Basic room with strong A/C. Bed comfortable

Very basic hotel, but clean and priced right. The staff were super friendly and very helpful.

Best possible location for our purpose of activity downtown and restaurants. Lacks elevator although only 3 stories. Will go back for another race/event in Fortuna

I had an excellent experience. Hotel has great location, service and accommodations.

Location was extremely convenient to everything. This nice and cute hotel provided transportation from the airport or any excursions. However, you must call and coordinate with the front desk or ask for Marlon. He was beyond attentive, helpful, informative, friendly, and definitely made my trip positively memorable. Their food was quite delicious, and especially their complimentary breakfast, was my favorite. Thank you for everything.

Great stay in the middle of town with large showers

Nice location and friendly staff. Pool was nice too

The staff were very accommodating. The rooms could be updated , but it was quaint for its stay purpose . They need to Update their air condition and tv system . But the space was comfy .

Wonderful food and helpful staff!! Recommend staying here!!!

The front desk worker was very friendly! But…… The room …..lack of furniture.

Located in downtown - walking distance to good restaurants. Nice pool and good steak restaurant inside the hotel.

Wonderful! Friendly service, convenient location, clean, nice rooms, good breakfast, excellent restaurant, and Erick was extremely helpful with organizing our transport and excursions. Would definitely stay there again, and can happily recommend it to others. Thank-you! P.S. the only things that were missing were maybe a chair in the room and some hooks for hanging up wet clothes.

Great location. Friendly helpful staff. Don't let the outside appearance fool you. Super cute inside

Enjoyed hot breakfast and amazing fruit. Coffee was piping hot. Wifi strong and reliable. Air conditiioned room simple but clean with outside seating. Close to Chocolate Fusion. Yum. Only con. No coffee machine in room.

Great hotel, friendly staff, delicious breakfast!!

We had a really nice welcome by the reception staff and they were helpful throughout our trip booking things and giving us advice. The hotel is opposite the main square and really good location. The breakfast was good and the pool was nice to cool down in but not much space to sit around it. The only negative was that the bed was quite small and not very comfortable. Overall I thought it was good value for money.

This hotel is great! The location can’t be beat, and the rooms are fun! Each one has its own balcony. The breakfast is top notch, it’s downstairs in the steakhouse restaurant. The bakery is also literally right get next door, and the park and church are on the other side of the street. The front desk girls are great, and go above and beyond.

Very pleased with the stay. Good breakfast and nice room. Really really friendly staff! They were very good at helping with tours, tips and transportation. Location was great.

Loved my balcony view of the church and the city square. Room was comfortable, and staff was very helpful and friendly.

This was a great centrally located hotel. The staff was friendly and rooms were clean..

Was a great location stuff is outstanding the only drawback is the pool closed at 6 PM and to swim in the pool you’re basically swimming in the middle of a restaurant.

The hotel is conveniently located at the center of La Fortuna. The room was clean, and had AC. The staff was friendly and helpful.

The hotel is conveniently located at the center of La Fortuna. The room was clean, and had AC. The staff was friendly and helpful.

Great place to stay in downtown La Fortuna. It is in the heart of it all and their restaurant is great! The staff was super helpful throughout the entire stay and were able to set up our shuttle back to the airport and our excursion. The ONLY downside was that our tv was broken and the room isn't the most aesthetically pleasing... but we had a balcony, great AC (we looked forward to it every day), good bathroom, yummy daily complimentary breakfast, and everything else was really top notch. Best place to stay on a budget with the most perfect location, great service, and good quality food.

Great hotel for a quick stay. The accommodations were nice and the service was impeccable 👌

Great hotel to stay at in the middle of downtown. Room was beautiful, clean, comfortable with balcony. Beautiful pool and restaurant next to it. Breakfast was delicious with multiple options. Staff is friendly and helpful. Off site gated free parking. Definitely recommend it

Girls at the front desk were super helpful, and always kind. They scheduled my shuttle to the San Jose airport, and my Covid test, for me. Hotel is a perfect location. Nice breakfast included.

Great place to stay. Friendly. Clean. Convenient. Perfectly located. I would highly recommend.

Great place to stay. Friendly. Clean. Convenient. Perfectly located. I would highly recommend.

Amazing Location! The staff is remarkable and super friendly! The room was exactly as the pictures.