The wall is dirty and dust little

Like everything

I waited over 30 minutes to be admitted inside room for my reservation. Also while I was out of room for 4 hours because I was working between 2am till 830am when I went back to my room at 830am my door was unlocked someone went inside my room while I was out they stole my bottle of wine. I reported to the front desk when I checked out. No action was taken I reported the incident to Orbitz and I was told that they call the hotel and that they were going to refund me for my bottle of wine per front desk of the hotel so I went back the next day and the hotel didn't honor me me the $20 refund! I'm really upset for this situation I'm requesting full refund for this awful experience I went through very unprofessional staff I believe I don't deserve this kind of treatment please help me with this issue Oscar Salazar 6263751676

Was kind of worried about the area but the inside was neat and clean

Clean quiet

The people were great but the surrounding area was not good also if you arrive early there was a $25 charge that you can pay online but upon arriving at the hotel was told they were full so I had to wait in my car for another 7 hours while still being charged $25 to check in early just food for thought everyone but like I said the people were very friendly

The room was small and didn't have a clock, facial tissues, or hand lotion. The driveway in and out was the same driveway. It seemed they could have used another driveway to exit the property but that was closed. So you have to be very careful that another car isn't coming from the opposite direction when using the driveway. But the worse part were the extremely noisy and inconsiderate guests in the adjoining room! They stayed up all night talking. As I didn't have a clock in the room, I couldn't be sure of the exact time, but my guess was at least 3am or 4am. And at one point, they blasted their radio that was very loud! I couldn't call the front desk as there was no phone in the room. I wasn't sure anyone was at the front desk at this obscene hour anyway. I could not get much sleep and I had to be up around 6:30am. I think the inconsiderate guests finally shut up around 4am and I was able to get couple hours of sleep. I know the hotel can't control the behavior of their guests, but if they had 24 hour security, they would definitely have heard all the ruckus and shut them down earlier. This made for a terrible experience.

There was smoke smell in a non smoking room we reserved. First room they give didn't have refrigerator working. When we told the issue they asked us to move to a room which had strong smoke smell.