Mango Tree Ipanema - Hostel

Relatively close to everything - the beach, restaurants, and bars. The staff were super helpful

The hostel Mango Tree Ipanema has a great location for public transportation (bus and subway), is near the beach. The HOSTEL is very clean, a great breakfast, well organized and with a great atmosphere. THE ONLY THINGS I DIDN'T LIKE WERE 1- I BOOKED WITH MY 3 FRIENDS AT THE HOST, AT RESERVATION I MADE EMAIL REQUEST TO STAY IN THE SAME ROOM BUT when my friends arrived we were not in the same room and my friends questioned and asked to move our friends to that we were together. My friends found the receptionist uneducated and rude and with harsh words to handle the case that was quite simple! 2- Another situation that I did not like, I went to ask the employee (woman who is on the night shift) a towel. She informed me that the HOSTEL charged R$ 5 (reais) for the towel plus $ 20 (reais) (which would be refundable). What I DIDN'T LIKE was that I asked my friends and friends from the same room I was in about this charge, and they all told me that the Receptionists (the two men in the morning) DIDN'T COVER THEM. I found the rules unfair, it seems that they choose guests to charge the fee. I THINK THE HOSTEL MAY HAVE A FRAMEWORK IN RECEPTION WITH ALL THE FEES BEING COLLECTED BY GUESTS FOR BETTER TRANSPARENCY! Apart from the two episodes, SUPER INDICATES HOSTING TO MY FRIENDS!

Friendly staff, great location in Ipanema.Lots of hangout spots around the property and 2 desktop computers for guest use. Large lockers. Only negative- credit card required for incidentals. They type the number into their system, which I was uncomfortable with but the staff showed me the number became masked after manual entry

Good location right next to the beach. However very little bathrooms, extremely loud aircon so had to use earplugs and very bad wifi