No electricity no water for take a shower 😡 Bad employees Bad breakfast 👎

I book Elite Hotel based on the reviews. But i was very disappointed. The room was not up to part, the bathroom smelIs, the receptionist was not friendly at all. The young lady that clean our room, the ladies in the restaurant and the bar were very nice.Food wasn't all that not too many choices. But the Hotel itself is beautiful especially outside. I enjoyed my 2 nights overall.

The front desk was ok,the doorman James is great,the securty crew is great,the cleaning crew was good,the bar was terrible, the breakfast crew was good, lunch not good, dinner wasn’t good not tast good also the food price is ridiculous Everything is so expensive inside elite hotel,3 time more than original price.

It was okay

Well it was very nice

Pool area is well set up, clean and secure room. Customer service has no rival. All in all, there are no complaints.

The internet service was not good at all.

Beautiful hotel nice staff

They are a bad attitude I don’t like the service they gave me over there

They are a bad attitude I don’t like the service they gave me over there

I had a good time and the staff were very friendly and helpful/ awesome people and I had the best service.

It was okay

This Hotel they need to Change the cleaning Manager first. The bathroom are full of molds when ask the manager about it she said that she did not speak Kreol the Haitian language. There is a Man that is very disrespectful seating on one of the table every day cursing employees speaking loudly. Never say hi to anyone. I did stay in this Hotel for10 days, i did ask for a garbage can they never give it to me. The Bathroom's towels are disgusting, not clean at all. I only stay in this hotel for only 2 employees: Jude Francillon and another young man very friendly. They need to have a better cleaning services. The table are disgusting, not clean.

This Hotel they need to Change the cleaning Manager first. The bathroom are full of molds when ask the manager about it she said that she did not speak Kreol the Haitian language. There is a Man that is very disrespectful seating on one of the table every day cursing employees speaking loudly. Never say hi to anyone. I did stay in this Hotel for10 days, i did ask for a garbage can they never give it to me. The Bathroom's towels are disgusting, not clean at all. I only stay in this hotel for only 2 employees: Jude Francillon and another young man very friendly. They need to have a better cleaning services. The table are disgusting, not clean.

This was a return stay after having stayed in the hotel three years ago. It is important to note that the room booked as advertised on the website and the realities are totally different. There was no sofa or additional furniture in the room and there was certainly no mountain view from the base level. I was told that the mountain view rooms are on the entrance level floor or the top floor but I was given a room on the bottom floor below the entrance floor and was very disappointed with parking lot view and not mountain view as advertised. Having booked on this website in mountainous areas such as the Andes and the Himalayas, I know what mountains look like. The breakfast was better than the other comparable hotel where people are staying at the moment and the dinner options are ok. I would stay here again but will require confirmation that what I book and pay for is indeed what I am getting.

Recommended go here. Pool restaurant . Cold ac WiFi multi lingual, multi racial fair stay all around

Great property clean just the food price at the restaurant ridiculous something u could buy for 10$ outside it’s like 3times the price in the inside

I like everything about Elite

It’s so nice everything is alright

It’s so nice everything is alright

The staff is watching you for breakfast to see how many people you have in your party and they charge you for 2 year olds to eat, when they really eat nothing at all. If you pay for 5 not including a 2 year old, they will charge you for them to eat. Not good at all.......

Bad customer service

They are ridiculous with the food prices. Upper management doesn't care about the guests, only cared about charging the guest. Overwork the worers and barely pay them.

They are ridiculous with the food prices. Upper management doesn't care about the guests, only cared about charging the guest. Overwork the worers and barely pay them.

Confortable hotel very close to the airport and nice location. The all staffs are very polite and professional

Confortable hotel very close to the airport and nice location. The all staffs are very polite and professional

It was my first time at the Elite Hotel. I tried it because my driver suggested it. The staff was really attentive and the service was very good. The price of the food was outrageous! I paid over 4000 gourdes for conch. ($56 US!) The shower had a lot of rust and the hand-held shower head kept falling on me. There are a lot of updates that need to happen pretty much everywhere. The breakfast was great, thankfully it was included. I doubt I will stay here again because of the prices of food. It’s too bad, the pool and bar/resto are quaint.

It was my first time at the Elite Hotel. I tried it because my driver suggested it. The staff was really attentive and the service was very good. The price of the food was outrageous! I paid over 4000 gourdes for conch. ($56 US!)The shower had a lot of rust and the hand-held shower head kept falling on me. There are a lot of updates that need to happen pretty much everywhere. The breakfast was great, thankfully it was included. I doubt I will stay here again because of the prices of food. It’s too bad, the pool and bar/resto are quaint.

After reading reviews before my trip, I wasn't sure how the quality of the hotel would be, but I was pleasantly surprised!! I have traveled to Haiti many times and this hotel is far superior to most of the other hotels in Port au Prince. I stayed in one of the suites which had hardwood floors, TV, and the internet worked most of the time. Hot water with every shower. Service was excellent, hotel was clean. Buffet breakfast in morning was extensive and food was delicious. The restaurant/bar was pricer compared to other hotels/restaurants, but once again the quality was great. Salsa night on Saturday night and a live band played on Sunday night. Staff was extremely friendly and spoke English. Overall excellent experience, highly recommend and will definitely stay at this hotel when I return to Haiti!!

After reading reviews before my trip, I wasn't sure how the quality of the hotel would be, but I was pleasantly surprised!! I have traveled to Haiti many times and this hotel is far superior to most of the other hotels in Port au Prince. I stayed in one of the suites which had hardwood floors, TV, and the internet worked most of the time. Hot water with every shower. Service was excellent, hotel was clean. Buffet breakfast in morning was extensive and food was delicious. The restaurant/bar was pricer compared to other hotels/restaurants, but once again the quality was great. Salsa night on Saturday night and a live band played on Sunday night. Staff was extremely friendly and spoke English. Overall excellent experience, highly recommend and will definitely stay at this hotel when I return to Haiti!!

Great customer service. Enjoyable pool and food. Rooms are comfortable and spacious. Quiet, not a lot of other patrons. However, the bed mattresses are very hard.

THIS IS ONE OF THE WORSE HOTEL I NEVER BEEN, IF SOMEONE COME TO VISIT YOU IN YOUR ROOM YOU MUST PAY $30 US, THIS IS THE FIRST TIME I HEARD THAT, IF YOU WANT A GLASS TO DRINK A WINE, YOU SHOULD LEAVE $10 US FOR DEPOSIT. THE PLUMBING SYSTEM IS TERRIBLE, THE FECES SMELL STAY INSIDE THE ROOM THAT MAKE THE ROOM SMELL LIKE A LATRINE.