First of all, Ms. Kay was AMAZING. SUPERB. She was beyond helpful and so very sweet when we were checking in. I love how every staff member that we crossed paths with at this hotel was very well-mannered, greeted us good morning and told us to enjoy our stay and have a nice day. The rooms were very well kept. You literally could live in it if needed. Breakfast Id give an 8/10, just because my husband and I do not like sausage. The woman in the kitchen was very accomodating as well, even going as far as checking on us while we were in the lobby eating and making sure we had all we needed. The only thing I did not like Id say was the matress in the fold out beds were very cheap and flimsy. My two boys are big boned and both complained about feeling the springs and not getting a good nights sleep. Not going to ultimatley keep us from returning, but maybe something that can be replaced in the future. Other than that, our stay was delightful and I wish we had more time for another night. Great job!

Friendly staff and very clean rooms 👌

Great Staff and location!!

Did not get room serviced - had to go own to the front desk to get clean towels.

Easy to checkin and out. Very clean with plenty of towels.

Close to OWA park, excellent breakfast, very clean and accommodating for families with children

Walking distance to OWA dining and shopping.

Breakfast was excellent. The best we’ve had yet. The young female who worked in the dining area was friendly and such a hard worker. She kept everything tidy and was very customer oriented. Bright smiling face! Lady at check in was friendly and professional.

The hotel was very clean. Friendly staff. Hotel is in a pefect lo ation for dining and shopping.

We loved the convenience of having OWA within walking distance.

It was outstanding. Mr. Kay greeted as I walked in. Never seen me.

All around great place to stay. Close to anything you could possibly need or enjoy. Hotel is a 5* in our book.

Quiet

Staff is accommodating and nice. Facility is very nice and clean.

Awesome place

Nice

Great for an OWA visit or just visiting downtown OWA. Nice hotel, good amenities, and the staff are great.

Shower is amazing

There is no daily housekeeping if you stay more than one night.

We stayed here for Labor Day weekend and we had an excellent experience. The hotel is on the grounds of all the entertainment/restaurants of OWA.

I love love loved staying here the only thing I didn’t understand was why I paid 250 but on my receipt for the room it said I paid 222

Great girl’s getaway ! The hotel was way better that expected. I will be returning and tell everyone I know about it

Needs updated

Could not check into room on time, more than two hours after check in. Maid service was terrible. Left for the day, return to a room that had not been cleaned, when I asked the maid for clean towels, she walked away shaking her head No and saying No No No. Free breakfast was supposed to be until 9:30AM. At 9:00AM the lady is cutting in front of people to pick up the food. I do not recommend staying there.

Everything was wonderful

Family

The hotel was very nice and clean.The receptionist at the front desk (Kaysii) was very helpful and so kind(really sweet person) We will stay here again.My family and I were very happy.We enjoyed the breakfast too♥️

It wa great

Located in close proximity to Tropic Falls.

Very nice

Everything was great, love the breakfast and great atmosphere

love it will most definitely stay again soon