It wasn't a bad experience by staying in. I will likely recommend people to this place.

It wasnt a bad experience by staying in. I will likely recommend people to this place.

The hotel looks nice with a nicely shaped swimming pool. I checked in around 4p.m. I was escorted to my room. There was no towels, no soap. And no tissue paper in the room. I went down to the front desk an hour later to remind them that I had no towels, soap or tissue paper. They said someone would be up to my room shortly. I had to go back down around 8p.m. to make the same request and a actually waited to take the items up myself. The AC unit shuts down every 10 minutes or so. The windows can't be shut properly. I rained while I was there and the floor got flooded. I stayed there for 3 nights. I never left the room and not once did anyone come to clean the room. I had to physically go to the front desk to request that my room be cleaned on the 3rd day. When they finally sent someone to do so, she removed the pillow cases and told me she would bring 2 clean ones back. I never saw a pillow case until I checked out. The place is fairly nice but management sucks.

the hottel looks nice, but my mom toilet had water on the floor ,she reported it they did not do anything.and in the rservation breakfast was included,they did not give her anything ,she asked for a coffee until she left no body came and I need my money back please

I was moved to three different rooms every nite and every room had a water problem, the face bowl, toilet or shower wasn't working, the last one I went into, the rubber mat on the floor of the bath tub was like a thin plastic that when the water gets on it . I stepped on, it slides and and I fell and hit my back and shoulder so hard and the water was pouring from the shower I couldn't managed to get up the said time and all was on my mind Lord let me get up before this tub full and I drown in here because the tub itself had a drainage problem, I think the manage is terrible there, they needs to fix it properly to be on this site otherwise the staffs were very helpful.

I was moved to three different rooms every nite and every room had a water problem, the face bowl, toilet or shower wasnt working, the last one I went into, the rubber mat on the floor of the bath tub was like a thin plastic that when the water gets on it . I stepped on, it slides and and I fell and hit my back and shoulder so hard and the water was pouring from the shower I couldnt managed to get up the said time and all was on my mind Lord let me get up before this tub full and I drown in here because the tub itself had a drainage problem, I think the manage is terrible there, they needs to fix it properly to be on this site otherwise the staffs were very helpful.

During my weekend stay at Hotel Luxe, I was terribly disappointed about on the maintenance of the room and the service of the front desk as i attempted to get a room change. Upon arrival, it took an hour for the staff to get my room and when they did it was their worst possible room. After my room was booked and i was settled in, I attempted to take a shower but quickly realized I couldn't because the shower head fell off causing water to fill the room floor; when maintenance came to fix it all they did was dry the water then left , will not referre anyone to go at this hotel.

Avoid, very pricey for the poor condition.