The hotel is most definitely can be given 5 stairs. All services were Amazing, food is truly Delicious and it's an artwork, Rooms are specious, clean and done at the Highest possible standards. You can also use your bank card for paying. Will definitely come back there, thank you everyone for your great hospitality and the fastest best laundry services.

The best place in Havana

Nice big room but could be used better. Full dining area but room service not available (was told it would be a problem when restaurant was full - but may be because they were very busy). Anyway - dining half of room not used at all. Location is out of the way but not too bad. Close to sea but there is no beach anywhere near. Good staff.

Nice big room but could be used better. Full dining area but room service not available (was told it would be a problem when restaurant was full - but may be because they were very busy). Anyway - dining half of room not used at all.Location is out of the way but not too bad. Close to sea but there is no beach anywhere near.Good staff.

Excellent service, great staff, beautiful rooms Only thing missing is a hot tub

Excellent service, great staff, beautiful roomsOnly thing missing is a hot tub

Very special place in a very special country. Wonderful staff and a great restaurant. Looking forward to coming back.

Very special place in a very special country. Wonderful staff and a great restaurant. Looking forward to coming back.

We are from germany und stayed 3 days in this hotel. Everything was perfect , very clean and the staff very friendly and very helpful. Specially the girl from the reception dianet.She gave us all the sightseing informations we needed to have a wonderful time in havana. The taxi driver luis lives just oposite of this hotel and was always available when we needed him. Again we had a wonderful time in this hotel and will surely come back. Manfred and Ruth

No instructions to operate the safe. 2 nails still in the wall. TV remote sometimes transmits the wrong signal. Mattresses are totally shot - more than a bit hammock shaped. Significant lower back pain several times per night. High school across the street. Looks like an old jail. Rooster across the corner. Drug dealers and beggars right down the street, next to the big hotel. At breakfast: served a fruit smoothy. Asked where the ice came from. Lies told about safety. 22 hours later, water poisoning. Then, a series of denials, delays, and discussions (lies) with, many staff. No on-site filtration going on. Ice is delivered from a large local company in shockingly cheap thin plastic generic shopping bags. Grab the handles of the bag, tie a knot, and hope for the best. Hotel staff make no sanitary effort regarding ice storage/handling. Bags are stored in a little freezer, with a platter of (sometimes) dirty dishes sitting on top. No dedicated ice scoop. No gloves to handle ice - nothing. Outdoor, all day. Conversations with staff were a joke. Suggested that there is no PROOF I was poisoned. Their idea of compensation: free dinner, in their restaurant - where I was poisoned. As if I could eat. If this happens to you, get them to immediately agree on an amount for your refund - and to process it BEFORE you leave/check out. If you let them put you off, that the manager has to 'talk with the owners first', kiss it goodbye. Once you leave the premises, you are dead to them.

No instructions to operate the safe. 2 nails still in the wall. TV remote sometimes transmits the wrong signal. Mattresses are totally shot - more than a bit hammock shaped. Significant lower back pain several times per night. High school across the street. Looks like an old jail. Rooster across the corner. Drug dealers and beggars right down the street, next to the big hotel. At breakfast: served a fruit smoothy. Asked where the ice came from. Lies told about safety. 22 hours later, water poisoning. Then, a series of denials, delays, and discussions (lies) with, many staff. No on-site filtration going on. Ice is delivered from a large local company in shockingly cheap thin plastic generic shopping bags. Grab the handles of the bag, tie a knot, and hope for the best. Hotel staff make no sanitary effort regarding ice storage/handling. Bags are stored in a little freezer, with a platter of (sometimes) dirty dishes sitting on top. No dedicated ice scoop. No gloves to handle ice - nothing. Outdoor, all day. Conversations with staff were a joke. Suggested that there is no PROOF I was poisoned. Their idea of compensation: free dinner, in their restaurant - where I was poisoned. As if I could eat. If this happens to you, get them to immediately agree on an amount for your refund - and to process it BEFORE you leave/check out. If you let them put you off, that the manager has to talk with the owners first, kiss it goodbye. Once you leave the premises, you are dead to them.

The staff was incredibly friendly and warm...as non-native Spanish speakers, we thought that we might have problems at a smaller boutique hotel, but Adel and his staff were very fluent but more importantly, always willing to help us with whatever we needed / wanted. Highly recommend for any guest

The staff was incredibly friendly and warm...as non-native Spanish speakers, we thought that we might have problems at a smaller boutique hotel, but Adel and his staff were very fluent but more importantly, always willing to help us with whatever we needed / wanted.Highly recommend for any guest

This place is the best you can imagine to stand by in Havana; private business with a 5+ customer service and art design with great breakfast, quiet and climate meeting room and two bars with the best Cuban drinks. I’m cuban and after a decade outside the country these people treat me good and worth the money !!!

My client thoroughly enjoyed staying at your property. When they posted a video of their room, I was really impressed! He stated the staff & property owner were very hospitable.

pequeño hotel tipo familiar. excelente servicio. excelente bar en la azotea. definitivamente volveré

Best service friendliest staff excellent customer service the best saludos los Garcia’s Bella’s personas todo el crew

Beautiful hotel - great quirky decor with the quality of art and photography you’d expect from Alejandro. Staff are all highly professional and attentive.

Highly recommend this hotel! The staff is incredibly friendly, helpful and well mannered. The beds are sheets are very comfortable. Clean and nice too! I've already stayed two times here and would go back again!

We reserved two rooms for three adults in April. The property itself is wonderful, with comfortable rooms, a decent breakfast, and very interesting decor. The rooftop lounge was very nice too. All the staff was pleasant and helpful. The only downside was the location. The local area was not great for exploring Havana and required a cab ride to go anywhere.

Very friendly and willing to help with anything.

An very good quality hotel. Very clean staff well trained and attentive. Food was very good. A couple of very nice places to eat and drink nearby particularly bar palaza a couple f blocks away. A little away from old Havana but only a 10cuc taxi ride.

I’ve been traveling to Cuba for business at least once a month...I’m so glad I found my new home from home at vedado.. impecable service.. and rooms are second to none in Havana Big city luxury and style in a boutique environment .. great job!! See you soon

Everything was excellent accept for the location. I blame Expedia for being deceiving. This is nowhere near anywhere in Havana and even though it’s losted as vedado it is maybe it’s outskirts. It costs 15$ every time you want to leave the hotel so in my case add at least $60 a day to your stay.

Fairly newly restored property that's a cut above many. Plus points are that it's not a big hotel full of tourists and boutique hotel describes it well. The staff here were very amenable and especially helpful. The area around is untouristed but look and you'll find a restaurant as close as 100m. Within 300m there are two more very good restaurants.

Modern hotel and very clean. I will go back again!

This new hotel is off the beaten path, but close enough to the action to make it worth the extra few minutes of walking into the main city. The staff was helpful, friendly and really interesting. This is one of the few private hotels in Havana that isn't a Casa Particular.

There is nothing Negative I can think about this hotel.. just outstanding.... do not doubt making a reservation. Dont forget to leave some time for a cocktail at the upstairs terrace. Breakfast is perfect also!

Hotel staff are excellent & have good training. The hotel is clean with adequate facilities.

The hotel was absolutely beautiful with the most picturesque view from the rooftop terrace. The helpful and friendly staff tended to every need and the daily breakfast was a treat. This hotel is in Vedado which is a 3 min walk to the Malecón and a 12 min drive to old Havana. I would definitely revisit this hotel.

Nice hotel clean and comfortable，like the welcome drink