Very nice staff

The staff are very nice and this was a great place to stay and in a great location. I will defiantly stay again next time I'm in Penang.

Good location and many cafes and coffeeshops nearby.

The staff were fantastic. Location was central to all the heritage Georgetown has to offer. Being located at the busy strip, it can be a bit noisy at times. Overall a very pleasant stay.

Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!

Great concept of having a shared kitchen and lounge area. As a guest you have the choice to stay in your room or use these areas and meet and mingle with other guests. You can do whatever you prefer! It did mean, more options then your usual room has, like a coffee machine, a fridge, nice relaxing spaces to enjoy, etc. We absolutely loved it!

Beautiful boutique hotel right in the heart of Georgetown with some great street eats and short stroll to Love Lane for the nightlife. Hotel is over 2 levels, no lift so just to get to the first level is a set of stairs for those of you who would find this difficult probably wouldn't like this. Great self serve kitchen on the first level with tea and coffee making facilities and lovely undercover seating area. Second level is a lounging area indoors and outdoor pool, although no shade. Room was great, clean with a nice comfortable bed, block out curtains and double glazing on windows to block out noise, only bad thing is the bathroom is only separated by a curtain which was not sufficient when hubby had a dose of the runs. Staff are fantastic, let you know all the great restaurants in the area. Will be back again.

This hotel is a boutique hotel located on one of the main streets in Georgetown, Penang. Close to food and sights. Easy to get a Grab and delicious char siew and chicken rice downstairs, just steps away. Raj was super friendly and great to be greeted by. Breakfast was a nice addition too. Only thing with our room is that there seemed to always be so many mosquitos! Couldn’t get rid of them!

Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition. The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.

Incredible service, all staff members were really friendly and made sure our stay was as pleasant as possible. We booked a room with a king size bed, and it was really comfortable. Room itself was a bit smaller than expected and had very little storage space, but it was in excellent condition.The breakfast was very good to have, even though you have many options for an early meal around the hotel. On that, you are within walking distance of many of the highlights of George Town, if you can bare the heat.

I like the staffs and breakfast. It is small but chic hotel and close to the attractions. It is clean and has nice view. The breakfast choices are good.

This is a residential hotel so no reception which can cause issues. Cooked to order breakfast fantastic but they must implement better ordering system

I walked past the entrance 5 times before I realised it was there. But when I got in I was pleasantly surprised.

I walked past the entrance 5 times before I realised it was there. But when I got in I was pleasantly surprised.

Clean and simple elegance are their hallmarks. However, noise insulation could be better.

The staff are LOVELY - attentive and welcoming. The location is superb - walking distance from everywhere. Being in the centre of things has its draw backs - Chulia Street is full of bars which are open until 3 am or later so there is some noise but the room is triple glazed and it didn't bother me but it might annoy light sleepers. The decor and fittings are really up to date modern. The bathroom / toilet is perfect EXCEPT only has a curtain between it and the bedroom. Everything else is so well planned that I am sure a sliding solid door could have been installed. The room is small and with limited storage. We had two suitcases anf could really only unpack one. The stairs from the entrance to the accommodation are steep and could be difficult/impossible for anyone with even moderate mobility issues. The pool is about 5m x 2m and so is a plunge pool rather than a swimming pool. There are no steps on the inside of the pool to get out so for someone who did not have sufficient strength getting out would be a struggle. Coffee / Tea facilities are available 24/7 - a nice touch to be able to come in from a sweaty walk around George Town and have a refreshing green tea! The premises are expanding and will soon have 4 more rooms with their own private outdoor terrace seating areas and at street level, the management have just opened a wine shop and adjoining tasting lounge and will be developing two other shop fronts into facilities for the hotel residents.

Great location with very friendly and helpful staff. Hotel was well designed and maintained. Could do with a door for the bathroom instead of a curtain. Would recommend and stay again.

Great location with very friendly and helpful staff. Hotel was well designed and maintained. Could do with a door for the bathroom instead of a curtain. Would recommend and stay again.

I really like this hotel Staffs are very friendly and helpful The room is clean and comfortable. I enjoyed my stay and i wanna definitely stay again

It was very good.They had a simple breakfast and a great coffee machine that made various types of coffee. The roof top pool was clean .The location is also very good.

George townの中心にあり、とても便利でした。 看板はあるものの、少しわかりづらいのが難点でしたが、綺麗で快適でした。私の部屋だけ？か？わかりませんがセーフティボックスがなかったような。

Wonderful stay at tien hotel. The hotel has a great interior design which was classy and comfortable. We like the premium quality bathing products, heartwarming breakfast and fantastic service crew. Special thanks to Rynald and Lum for good recommendations to good food! We will be back!

Perfect place - both location and quality of the hotel was superb. Also the staff was very friendly and helpful. The rooms are very modern and fashionable. We will definitely stay here again, next time we visit George Town. Only thing to comment as a minus is the breakfast - to simple and not very tasteful. Otherwise we' ll defintely recommend this place.

It was a nice and cozy stay which made us felt like we were at home. I’ll like to thank especially Rynald, who is very patient in recommending the famous places to visit in Penang to us. He even prepared a birthday surprise for my wife. We truly appreciate his effort for giving us a memorable stay at Tien hotel. We’ll definitely stay here again if we’re to visit Penang.

Pleasant stay. Raj was excellent Room was was modern, comfortable Thank you very much.

Pleasant stay. Raj was excellentRoom was was modern, comfortableThank you very much.

Did not manage to extend my check-out time due to full house. Had to leave my items at their common area instead of a storage room to hide the luggages. The hotel is not fully renovated as the other half of the area is yet to build. They do not have a proper common toilet for guest to use when they are waiting during check-in or after checking out. Wish they can be fully renovated upon my next visit but definitely will return my stay with them if their room rates remains the same.

Hotel is nicely located along Chulia Street. Rooms are very clean and staff is very friendly and accomodating.

great location , home style accommodation. Nice nasi lemak breakfast

great location , home style accommodation. Nice nasi lemak breakfast

Tien is well located on Lebuh Chulia 150m away from Love Lane where much of the Live English music and drinking is at . Comfortably quiet away but within walking distance to the famous 7-11 bus stop for buses 101 , 201-204 , 11 , 104 , 301 and 302 . Download the moovit app for real time bus arrival data . The hotel is a very well conserved and restored shophouse located on the second and third storey of the “Blue” building along Lebuh Chulia . It can be described as a cosy & homey 8 rooms mid to high tier atas hideaway . Has high attention to details , Bose player along the corridor , Samsung 55” curved smart tv in the room , Brabantia bins , Saeco Aulika coffee machine and in-room speciality amenities set . They set a very high image for themselves . Breakfast is small bite size local delicacies like nasi lemak , bee hoon , thosai with mini cupcakes , a range of teas to choose from and a self service coffee machine which is opened 24 hours to make your favourite cup of coffee . Excellent ! Love the interior decor and the in-room designs and space layout and electrical switches . Bathroom area is also great .. Could be the Best hotel along Lebuh Chulia for my taste .

Hotel location is very good just right on Chulia Street with lots of street food around the area . The hotel is clean and the manager Vivienne is very helpful and friendly . However the rooms are very small . At night we could hear the karaoke till very late and the Azan call of two mosques can be heard early in the morning .