KH Apartments

Great apartment in really central area

Excellent location, very clean. Easy to contact/ resolve any problems during the stay Window slightly fiddly and shower door sometimes lets water through

The property itself was pretty nice albeit very warm and we could not figure out how to cool the apartment down (more below). I would note that the bedroom door is fully glass and the bathroom door partially transparent glass so privacy may be an issue. Useful to have a separate loo from the bathroom thought. We used some of the services in the apartment such as the fridge, iron and dishes which were all pretty standard. One frustration in the bedroom is that the mirror and socket are too far away from each other to comfortably dry your hair and whilst there was a dressing table with chair, it had no mirror available. the check in process was the only real issue I had - we had email instructions to call when half an hour away which I did and had to leave an answer machine message - the lady called back shortly afterwards but as we were on a train by that point it was hard to hear. We had to press a buzzer on the door of the building and were simply handed a set of keys - there was no real welcome and the apartment wasn't actually ready at that point as it was still being cleaned. Not a major issue but we had already advised our time of arrival. There was nothing (that we could find) in the apartment that provided any information about the contents such as instruction manuals, heating/cooling, emergency contacts or even information about the city beyond one tourist map. I realise it is self catering but it did feel a bit too impersonal for me.

KH Apartments was excellent, from the booking to leaving, everything was superb. The apartments are an excellent location, you can walk to everywhere within central Vienna from here. They were very clean and comfortable and had everything you needed.