Valet did not know how to drive a manual transmission. Had to park it myself, and was charged the same rate. Other than that the hotel was great.

Beautiful hotel! Comfortable beds, immaculate cleanliness, gorgeous bathrooms...everything was perfect. Location cannot be beat. 5 minute walk to Broadway/Ryman. Easy to get an Uber and only about 10 minutes from the airport. The amenities were all lovely. Would absolutely stay here again!!

Great location for Broadway but quiet. Staff were all very friendly and helpful. Comfortable bed. Plenty of coffee in hallway. Gym was great. Fabulous roof top bar.

Highly overrated hotel which is more suitable to hipsters than experienced travellers. So much wrong about this hotel. We were at the end of a very long road trip with a lot of luggage and initially, we were put in a room designed for a single person with no luggage. There was only one bedside table with the other bedside table being eschewed for a narrow wardrobe. Only there was a fridge in this wardrobe so there was no actual room to hang anything except perhaps a gap that was 4 inches wide and 3 foot tall. Made no sense at all - we had hardly any room to put our luggage. The room also overlooked noisy Printer's Alley and it was also impossible to get the room dark due to all the night lights, bedside clock etc. Thankfully Maria at front desk saw sense and moved us to a more suitable room for our remaining night but it was too late to get any sleep back. Unfortunately, the only place to get a larger breakfast was in the basement dining room - the decor of which was inspired by Alice in Wonderland. It was dark and looked like an elementary school had decorated it with cotton wool stuck to the walls and shiny paper wrapped around the pillars. Perhaps this looks cool in the evenings I don't know - but it sucked for breakfast. Make sure to look out for the hidden 'destination charge' $28 a night which is supposed to give you a glass of champagne and appetisers. We weren't offered these and had to request the appetisers to the horror of the lady serving on the rooftop

Our stay at Noelle was great. The hotel location was perfect, right by Printer's Alley and just a 10 minute walk to Broadway. The hotel was clean and the bed was very comfortable. The rooftop ambience was really nice as well. We would definitely stay here again!

Early check in…told we’d receive text when room ready…never happened. Room/facility worn, needing refurbishing. Sink didn’t empty properly. Electronic room key failure. Slow valet for$60+/night. Parking a significant problem in downtown area.

Fabulous hotel. The coffee station by our 5th floor room was awesome. They have sparkling water on tap and ice in individual bags. Coziest robe provided. Jeff and Josh valets were fun and informative as we waited out front for Uber.

Hotel is nice. Service was ok.