The Abidah by Accra - Adults Only

all of the staff were wonderful. the whole island was full of the nicest most welcoming people i have ever met. The staff treated us like royalty. Seantine made our vacation a perfect dream. I will definitely stay here again. It was welcoming, relaxing, calming and had beautiful scenery.

Nice

Great stay, smaller hotel but great for our weekend vacation and close to oistins

I recently stayed at The Abidah by Accra. While the property itself is wonderful, the experience was unfortunately dampened by the customer service. First, the housekeeping staff was exceptional. Our maid cleaned the suite to absolute perfection, and her attention to detail did not go unnoticed. Unfortunately, the rest of the hospitality experience fell short. Throughout our stay, most employees we encountered lacked warmth, rarely offering a greeting or a smile. This indifferent attitude extended to the restaurant, where service felt transactional with no effort to go above and beyond. Furthermore, walking through the lobby often felt unprofessional; staff members were frequently seen sitting together chatting or looking at their cell phones rather than focusing on guests. The Abidah is a beautiful hotel with immense potential, but the staff's lack of engagement holds it back from being the elite experience it could be. I hope management invests in customer service training, as this great property deserves a team that matches its physical quality.