Great Onsen On site. Very much the traditional Japanese experience. Staff was friendly enough and the rooms and property very well kept and clean.

This was an amazing stay! From the food, to the spa, to the hotel-provided traditional outfits, we had an amazing time.

New and modern while maintaining the traditional Japanese ambience.

Definitely the most Japanese of the hotels I've been on during my trip. Just wish the public bath didn't have the no tattoo rule.

Excellent

The whole indoor area is on tatami ,first thing before you check in you have to put your shoes into the lockers at the entrance. Booking via Expedia did not allow an option to book with the meal, big problem as there's no restaurant that open for dinner near by. You can still buy the dinner tickets when you check in but they could be fully booked. There are two individual "private" Onsen rooms, they are occupied most the time, and to my surprise, there are no shower in those rooms. Which means you are supposed to shower in your own room before you go downstairs into the private Onsen. I have seen tourist going into the Onsen directly after finish eating from across the hall. I can imagine no one shower before going into the Onsen. I didn't see any notice telling tourists to shower in their room before using the private Onsen room.

Clean and nice staff. Little overated... wanted to buy breakfast at the hotel as we forgot to book and paid for it online. The staff said it was not possible as they have no ingredient even we asked for it while checking in around 2PM. Disappointing...

Hotel and around facilities were good staff could have been better especially when checked in.

Great place for a visit! Love the private Ibsen’s and complimentary ramen & ice cream! Not all staff can speak English but they always try their best to assist and make you feel so welcomed! Must visit again!

The meals were so good. There were shuttle bus service to shirakawa. The pillow bar ran out of pillows by the time I was able to check it out. The shampoo bar is inside the public bath. It felt very comfortable at the resort.

Distant from the main attraction. There's shuttle bus service but check the schedule on the hotel's website.

It was close to shirawago

Good service and facility

Very clean and nice.

The property and facilities are clean and the property has excellent customer service. They have free bus shuttles to the Ogimachi bus terminal which is very convenient if you need to make transfers to Kanazawa or other areas. Make sure to check the bus shuttle schedule. My wife and I enjoyed the dinner and breakfast kaiseki style meals. We will come again!

Excellent rooms and great service. This is a well-kept and fairly new place. A lot of amenities and wonderful service. Hope to be back.

Bad staff, rude and lack of information about the area.

Bad staff, rude and lack of information about the area.

New hotel. Very clean and comfortable. Highly recommended!

This hotel is small but quite unique. The house was made by Japanese wood and with highly technical skills and craftmanship. All staff are providing excellent services. We dined at the hotel last night and it is a super good Japanese dinner. We enjoyed every minute while staying there. Next time if visit Takayama again, we will likely to stay at this hotel.

This hotel is small but quite unique. The house was made by Japanese wood and with highly technical skills and craftmanship. All staff are providing excellent services. We dined at the hotel last night and it is a super good Japanese dinner. We enjoyed every minute while staying there. Next time if visit Takayama again, we will likely to stay at this hotel.

The hotel is a beautiful Japanese style hotel. Everything is perfect except the location.

Top among anywhere in the world in this price range! All aspects of our stay were BEYOND exceptional. Service, room, amenities (including a pillow bar), food, location and accessibility all stellar. Baths were wonderful as well. For the first time, we experienced having access to private baths that the family could enjoy together without having to pay extra. Everything is well thought out and executed in this little piece of heaven. Fantastic price for what you experience! We regret only booking one night here. Had we known how relaxing it was, we’d have stayed multiple nights. Just go, especially if you’re visiting Shirakawago! We will certainly return here.

Brand new and lots of snacks for free. A pity that the onsen doesn't have a very good view.

Brand new and lots of snacks for free. A pity that the onsen doesnt have a very good view.